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Mercedes Benz of Medford - Service Center

Medford, OR

4.5
36 Reviews
Call Service Center (888) 978-8437

36 Reviews of Mercedes Benz of Medford - Service Center

Sort by
September 17, 2024

They were very helpful and Did a great job, everyone was very helpful and polite. More

by str8aero
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon, Chet
Report | Print
Sep 18, 2024 -

Mercedes Benz of Medford responded

Thank you for the positive feedback about your recent visit with our Mercedes-Benz of Medford team! We hope you won't hesitate to reach out if we can be of service again in the future!

September 17, 2024

I have been treated very good at the dealership. They have completed all of the needs that I have given them. Their service levels have greatly improved. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wolf
Report | Print
Sep 18, 2024 -

Mercedes Benz of Medford responded

Dan, we're delighted to hear that our service levels have met your expectations at Mercedes-Benz of Medford. Thanks for sharing your positive experience!

February 17, 2024

Great experience! The work was done quickly and the wash/clean was amazing. Friendly people and service. Just what you would expect from Mercedes. More

by Jimhoppe328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Feb 19, 2024 -

Mercedes Benz of Medford responded

Jim, we're delighted to know you had a great experience at Mercedes-Benz of Medford. We always aim for efficient service and friendly interactions! Thanks for the review!

February 16, 2024

Excellent service and very professional staff. Great communication. Service included a clean and vacummed car! More

by Jandbmcmanus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Feb 16, 2024 -

Mercedes Benz of Medford responded

We're delighted to know you enjoyed our service at Mercedes-Benz of Medford! Our team always aims for excellent communication and professional service. We hope your car is feeling fresh after its clean-up!

January 19, 2024

Excellent service and follow through. Chad did a great job in drop off and pick up. Shanon was respectful and helpful in coordinating All aspects of the repair More

by jcmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanon and Chad and Jeff in parts
Report | Print
Jan 22, 2024 -

Mercedes Benz of Medford responded

We're glad to know that Chad and Shanon provided excellent service during your visit to Mercedes-Benz of Medford. We appreciate the feedback, and we'll make sure they get the recognition they deserve!

December 16, 2023

Horrible company stole my money. Now I have to take them to court and waste more of my time and money. More

by Rh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda and Hugo
Report | Print
November 18, 2023

Staff is professional and eager to assist with any issues. Good communication with customer. Very accommodating with courtesy vehicle. More

by dsyarak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel customer service
Report | Print
Nov 20, 2023 -

Mercedes Benz of Medford responded

We're glad to know our team at Mercedes-Benz of Medford was able to provide you with professional and accommodating service. Thank you for the positive feedback, we appreciate it!

October 31, 2023

Always wonderful service Battery was low, changed same day. Have great service every time we’re there! More

by Connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Nov 01, 2023 -

Mercedes Benz of Medford responded

Hi Connie! We're glad to know that you've consistently received great service at Mercedes-Benz of Medford. Thanks for trusting us with your vehicle's needs!

September 15, 2023

Superb support, maintenance, consideration of my time, needs and preferences. As always Shannon and her team represent an "Gold Standard" for customer service to owners of Mercedes Benz in the Northwest More

by JMurphy15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon, Dan, Zach
Report | Print
Sep 18, 2023 -

Mercedes Benz of Medford responded

We're delighted to know that Shannon and the team at Mercedes-Benz of Medford continue to provide you with top-notch service! Thanks so much for your support and we'll see you next time!

August 12, 2023

Excellent dealership with great customer service. From sales to service MBOM is the place I take my Mercedes GSL 450. More

by LDAVIS4462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Aug 14, 2023 -

Mercedes Benz of Medford responded

We appreciate your positive feedback! It's great to know that you've had excellent experiences with both our sales and service teams here at Mercedes-Benz of Medford. We look forward to continuing to serve you and your Mercedes-Benz GSL 450 in the future!

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