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Mercedes Benz of Medford - Service Center

Medford, OR

4.5
36 Reviews
Call Service Center (888) 978-8437

36 Reviews of Mercedes Benz of Medford - Service Center

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June 11, 2025

The service was excellent. They gave me a fantastic loaner for several days, that I was not charged for. More

by sylviavoorhies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon and Dan
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Jun 11, 2025 -

Mercedes Benz of Medford responded

We're delighted to hear you had an excellent experience with us at Mercedes-Benz of Medford! Providing a fantastic loaner is just one way we aim to make your service visit as convenient as possible. Thanks for sharing your feedback!

June 02, 2025

Shannon was amazing! Her attitude and personality is so refreshing and welcoming. She attended to every concern or need I had. Great person and customer support! More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
May 31, 2025

He was very good nice person good service I will recommend some body else to know More

by Andyhuaxu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jun 02, 2025 -

Mercedes Benz of Medford responded

Thank you for visiting Mercedes-Benz of Medford, Andy! We appreciate your recommendation and hope to see you again in the future!

April 19, 2025

Dan Wolf was very helpful in answering all my concerns. Always professional! Ruthbicela the loaner manager was very nice & helped me learn the workings of loaner vehicle. I found the service experience to More

by Carla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wolf, Ruthbicela Rosales
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Apr 21, 2025 -

Mercedes Benz of Medford responded

Carla, we're delighted to hear that Dan and Ruthbicela provided you with a top-notch service experience at Mercedes-Benz of Medford. Thank you for sharing your positive feedback!

April 01, 2025

Service was perfect as always and done in a timely manner. Loaner car was appreciated More

by msuprenant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Apr 01, 2025 -

Mercedes Benz of Medford responded

Your feedback made our day! Thanks for the five-star review! - Mercedes-Benz of Medford

March 29, 2025

Had a chassis alignment performed on our Sprinter 3500 C Class motorhome. The work was done on time within the quoted price. Very pleased with Mercedes Benz of Medford. More

by tm356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wolfe
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Mar 31, 2025 -

Mercedes Benz of Medford responded

Thank you for trusting the Mercedes-Benz of Medford team with your Sprinter! We appreciate you sharing your positive experience and hope you won't hesitate to reach out if we can be of service again in the future!

March 27, 2025

I had a good experience at Medford Mercedes. The loaner car was clean and Dan and service was very efficient and polite. More

by Jim
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wolf
Report | Print
Mar 28, 2025 -

Mercedes Benz of Medford responded

Jim, we're delighted to hear that Dan and the team at Mercedes-Benz of Medford provided you with efficient service and a clean loaner car. Thanks for sharing your positive experience!

February 05, 2025

Excellent service gave me a ride home and came and got me to come back. I’d highly recommend this dealership. More

by Hunterfine9@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon and her assistant.
Report | Print
Feb 05, 2025 -

Mercedes Benz of Medford responded

We're delighted to hear you had a great experience with us at Mercedes-Benz of Medford! Thank you for recommending our dealership, and we're always here to assist whenever needed.

January 09, 2025

I am mostly happy with the service and keeping me a prized of what was being done More

by edwinbrock1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Jan 10, 2025 -

Mercedes Benz of Medford responded

Thank you for taking the time to review your recent visit here at Mercedes-Benz of Medford. We're happy to hear you're pleased with the service and encourage you to reach out directly if there's anything else we can assist with!

September 30, 2024

Came in for a 4000 dollar break job. Rotors and pads on rear brakes. They did the front on accident. Then dropped off the car so I would pay for the job and not notice. I paid in cash an More

by Don’t trust this dealership
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo
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Oct 01, 2024 -

Mercedes Benz of Medford responded

Thank you for sharing your feedback. We have attempted to resolve this situation but understand it did not meet your expectations. We wish you the best, and if there's anything we can assist you with in the future, please don’t hesitate to reach out.

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