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Mercedes Benz of Medford
Medford, OR
34 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 34 reviews
April 24, 2022
Service advisor Rachel was professional and efficient and kept me informed as to the progress on their analysis of the apparent problem with the “driver assist” electronics on my Airstream 19 RV. Having exp kept me informed as to the progress on their analysis of the apparent problem with the “driver assist” electronics on my Airstream 19 RV. Having experienced similar issues with my 2021 Subaru, I was more understanding of MB Medford’s keeping my RV for four workdays in their extensive efforts to duplicate the conditions that caused the messages that had appeared on my driver display. Same thing happened with my Subaru dealer. One could think that car manufacturers are rolling out systems that are not yet perfected! More
by Bruce
Employees Worked With
Rachel Heskett
February 28, 2022
I had an A service done today with service advisor Rachael Heskett. Rachael did a friendly and seamless service experience that included a loaner vehicle. Five stars! Rachael Heskett. Rachael did a friendly and seamless service experience that included a loaner vehicle. Five stars! More
by 4caycats
Employees Worked With
Rachael Heskett
February 21, 2022
This dealership is A-1. .Great service and always listens to their customers comments.Their employees are always eager to please the customers.. .Great service and always listens to their customers comments.Their employees are always eager to please the customers.. More
by linl.regester
Employees Worked With
Shannon Meade
July 30, 2012
The service that we received was very out standing, no pressure to buy, we started the deal over the phone and when we got to the dealership the next morning, we were greeted with open arms as if we were pressure to buy, we started the deal over the phone and when we got to the dealership the next morning, we were greeted with open arms as if we were a long lost family member. We have never been treated so great at any other dealership. Other dealerships, no matter what make or model, should take all their training in customer service from this dealership. We were treated with respect and kindness. We give them an A++++. Thank you for everything you did for us. More
by Mylene & Jim Watson
Employees Worked With
Russ Manzone, Matthew Meade and Bob Crow
