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Mercedes Benz of Medford

Medford, OR

Overview
Reviews
4.6
46 Reviews
Call Dealership (541) 774-1000

3246-3420 Crater Lake Avenue

Medford, OR

97504

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Showing 46 reviews

June 11, 2025

The service was excellent. They gave me a fantastic loaner for several days, that I was not charged for. More

by sylviavoorhies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon and Dan
Report | Print
Jun 11, 2025 -

Mercedes Benz of Medford responded

We're delighted to hear you had an excellent experience with us at Mercedes-Benz of Medford! Providing a fantastic loaner is just one way we aim to make your service visit as convenient as possible. Thanks for sharing your feedback!

June 03, 2025

Shannon Meede is the most professional service advisor I have ever dealed with. I will been her customer for life More

by russellnow
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shannon Meede
Report | Print
Jun 04, 2025 -

Mercedes Benz of Medford responded

We're delighted to hear that Shannon provided such exceptional service at Mercedes-Benz of Medford! Thank you for your loyalty and kind words. We look forward to serving you again in the future!

June 02, 2025

Shannon was amazing! Her attitude and personality is so refreshing and welcoming. She attended to every concern or need I had. Great person and customer support! More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
May 31, 2025

He was very good nice person good service I will recommend some body else to know More

by Andyhuaxu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jun 02, 2025 -

Mercedes Benz of Medford responded

Thank you for visiting Mercedes-Benz of Medford, Andy! We appreciate your recommendation and hope to see you again in the future!

April 24, 2025

I just had the pleasure of working with JEFF COOK in purchasing my new Mercedes. Jeff is extremely knowledgeable, patient and made this experience extra rewarding. I highly recommend that you see Jeff w More

by bondimgg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Cook
Report | Print
Apr 25, 2025 -

Mercedes Benz of Medford responded

We're delighted to hear that Jeff made your experience at Mercedes-Benz of Medford so rewarding! Thank you for recommending him, and we hope you're enjoying your new Mercedes.

April 19, 2025

Dan Wolf was very helpful in answering all my concerns. Always professional! Ruthbicela the loaner manager was very nice & helped me learn the workings of loaner vehicle. I found the service experience to More

by Carla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wolf, Ruthbicela Rosales
Report | Print
Apr 21, 2025 -

Mercedes Benz of Medford responded

Carla, we're delighted to hear that Dan and Ruthbicela provided you with a top-notch service experience at Mercedes-Benz of Medford. Thank you for sharing your positive feedback!

April 01, 2025

Service was perfect as always and done in a timely manner. Loaner car was appreciated More

by msuprenant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Apr 01, 2025 -

Mercedes Benz of Medford responded

Your feedback made our day! Thanks for the five-star review! - Mercedes-Benz of Medford

March 29, 2025

Had a chassis alignment performed on our Sprinter 3500 C Class motorhome. The work was done on time within the quoted price. Very pleased with Mercedes Benz of Medford. More

by tm356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wolfe
Report | Print
Mar 31, 2025 -

Mercedes Benz of Medford responded

Thank you for trusting the Mercedes-Benz of Medford team with your Sprinter! We appreciate you sharing your positive experience and hope you won't hesitate to reach out if we can be of service again in the future!

March 27, 2025

I had a good experience at Medford Mercedes. The loaner car was clean and Dan and service was very efficient and polite. More

by Jim
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wolf
Report | Print
Mar 28, 2025 -

Mercedes Benz of Medford responded

Jim, we're delighted to hear that Dan and the team at Mercedes-Benz of Medford provided you with efficient service and a clean loaner car. Thanks for sharing your positive experience!

February 24, 2025

Thank you for working with us on the purchase for our new MB GLE 350. And especially understanding our situation with our son who has special needs (autism). The purchase went very smoothly and we are encour More

by Mark S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randall
Report | Print
Feb 24, 2025 -

Mercedes Benz of Medford responded

Hi Mark, we're delighted to hear that your experience at Mercedes-Benz of Medford was smooth and accommodating. Thank you for choosing us for your new MB GLE 350 purchase! Safe travels ahead!

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