Mercedes Benz of Medford

Thank you for working with us on the purchase for our new MB GLE 350. And especially understanding our situation with our son who has special needs (autism). The purchase went very smoothly and we are encour MB GLE 350. And especially understanding our situation with our son who has special needs (autism). The purchase went very smoothly and we are encouraged new car. Thank you again. More

Excellent service gave me a ride home and came and got me to come back. I’d highly recommend this dealership. to come back. I’d highly recommend this dealership. More

I am mostly happy with the service and keeping me a prized of what was being done prized of what was being done More

Bought my second Mercedes from this Dealership, thanks to the help of Jeff Cook, as sales associate with great perseverance. He got me into a car which was not for sale, arranged everything so that when I ar the help of Jeff Cook, as sales associate with great perseverance. He got me into a car which was not for sale, arranged everything so that when I arrived at the dealership, I was in and out with a trade, a purchase and guidance. When I was registering my vehicle in California, he assisted me with opening the hood, something I had no idea about. One call, Jeff answered, and the DMV operator could poke her head under it. JEff, you were great!! Thank you to all of you who helped me with this. More

Came in for a 4000 dollar break job. Rotors and pads on rear brakes. They did the front on accident. Then dropped off the car so I would pay for the job and not notice. I paid in cash an Rotors and pads on rear brakes. They did the front on accident. Then dropped off the car so I would pay for the job and not notice. I paid in cash and they won’t refund the money. Hugo the service manager drove the car to me himself. Said it was great. Yet you can hear and feel the same issue. The entire car shakes. Don’t trust this dealership. The new management or ownership doesn’t stand by their word More

Over the years I have bought 6 sprinters from Mike Wilcock. Will not buy anywhere else as long as he is there. Always great service and kind people working there. Shannon is my service advisor and she Wilcock. Will not buy anywhere else as long as he is there. Always great service and kind people working there. Shannon is my service advisor and she is amazing! Everyone from Sales to their finance department has always been kind and thoughtful. These are the kind of dealers we need. More

They were very helpful and Did a great job, everyone was very helpful and polite. very helpful and polite. More

I have been treated very good at the dealership. They have completed all of the needs that I have given them. Their service levels have greatly improved. They have completed all of the needs that I have given them. Their service levels have greatly improved. More

Excellent service and very professional staff. Great communication. Service included a clean and vacummed car! Great communication. Service included a clean and vacummed car! More