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Mercedes-Benz of McKinney - Service Center

McKinney, TX

4.9
347 Reviews

347 Reviews of Mercedes-Benz of McKinney - Service Center

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May 09, 2024

Very pleased with this dealership. Had my car fixed at MB Mckinney. The job was done right the first time, staff was very professional and kept me updated through the whole process. More

by AB.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 09, 2024

Excelente costumers service my car miss a part to set a metal dish they order for mi and fixed. More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 04, 2024

Agent Cristian is an amazing worker. He took his time to help me out and I was satisfied More

by maloba97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 02, 2024

We always receive Great service, follow up calls and messages with the updates on our car. More

by Jamie.streeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2024

Mercedes Mckinney is now my go to dealership, Michael in service is excellent and a understanding people person. You can tell he really cares and made us feel like we were his only client by his very detai More

by kevin thurman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2024

Good work, nice and clean dealership. Great service and a great advisor. Over all nice service and lone a car. More

by lorenewilborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2024

I went in because of a flat tire and everything was handled in a timely manner. More

by Pedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

April 20, 2024

Very courteous and friendly staff. I love the service given at this dealership from Jesus and Franklin especially More

by dc1blkbty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus and Franklin
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

April 18, 2024

Excellent service and prompt. If they can add text msgs through the service progression will be great additions More

by Alkhouri1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

April 12, 2024

Mercedes-Benz of McKinney provided me with an exceptional service experience. All the staff were professional and courteous. In particular I would like to highlight my Service Advisor Jesus Pachicano he wa More

by Kevin C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Pachicano
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

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