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Mercedes-Benz of McKinney - Service Center

McKinney, TX

4.9
347 Reviews

347 Reviews of Mercedes-Benz of McKinney - Service Center

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May 28, 2024

Outstanding service, Gabe my service advisor was excellent as always. Attentive, professional makes you feel valued! More

by adcibt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 25, 2024

Service personnel are the best of all Mercedes dealerships that we are aware of. They are knowledgeable and communicate extremely well. The welcome personnel are amazing in their recall and init More

by Geraldforrester97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Harris
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 25, 2024

Pretty happy with the way Mercedes of McKinney take care of my car, recommend them More

by antonio duarte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Pachicano
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 20, 2024

We were on a trip out of state when the engine light came on. We locate the dealership for service. Gabe Harris and the service tech assisted us immediately. The issue was remedy in a timely manner allowing More

by ropa92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Harris
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 17, 2024

Great customer service. I was fortunate to have worked with Gabe Harris, who’s extremely professional and courteous. He answered all my questions in a timely manner. I trul More

by tvo_22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Harris
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 12, 2024

Everyone at Mercedes of McKinney has been very helpful and efficient. Mike Johnson has taken care of us and it has been a pleasure dealing with him. Always knowledgeable and courteous. It’s so refreshing More

by Stanleyhoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 11, 2024

Mr. Michael Johnson the service manager provided exceptional service and communication. He by far is a valued member of your team. The multiple services I have received at Mercedes of McKinney i More

by Southpaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 11, 2024

Excellent communication and service. Appointment was available next day for services. Friendly and professional people. More

by Shelley H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Jesus Pachicano
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 11, 2024

Maintenance car service is exceptional. Gabe is the best manager ever. Prompt and professional. We call him the “Car Whisperer” More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 09, 2024

My service was great and I felt well cared for and went over and above in service. My service manager did a super great job setting up a pick up for me and making sure my car was taken care of. He even f More

by kitkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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