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Mercedes-Benz of McKinney - Service Center

McKinney, TX

4.9
347 Reviews

347 Reviews of Mercedes-Benz of McKinney - Service Center

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July 20, 2024

Excellent service. I’m glad to have a local shop that I trust. Thank you More

by kcarnesmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Wolston
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

July 16, 2024

Benz McKinney are consistently excellent in their approach to myself and how I see them treat customers during my visit. From a big store and retailer, always have this small family feel to every tea More

by Feez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

July 16, 2024

McKinney Mercedes-Benz did a great job. They worked hard to figure out a problem. More

by hckendrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 15, 2024

My service advisor Gabriel Harris excellent service advisor. But the technician was negligent in completing their work properly. The need to pay more attention to avoid damaging customers car. Thank More

by Joy ogujiofor
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 15, 2024

Gabe is amazing and very knowledgeable about his clients and their needs. Responsible and responsive. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 14, 2024

I would like to commend Jesus, my service advisor, for his professionalism, care, and willingness to help the customer and being available throughout the service time to answer any questions and/or explai More

by Edyta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Pachicano who was my service advisor
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 10, 2024

Friendly made sure to call me by name. Made sure I knew what would be done. Area was super clean More

by brendashipman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 06, 2024

They always take care of my car’s problems fast! ! Staff is always friendly and curious!! More

by angeluncha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 28, 2024

Had wonderful experience here. Easy to check car in and out. No delays. Jesus was such a pleasure to deal with in regards to communication and answering questions etc. highly recom More

by AvrilP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Pachicano
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 28, 2024

They were very helpful to accommodate me in a short notice The service and the work I requested was completed in a timely manner and to my satisfaction More

by joseph.hennes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pachicano, Jesus
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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