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Mercedes-Benz of McKinney - Service Center

McKinney, TX

4.9
347 Reviews

347 Reviews of Mercedes-Benz of McKinney - Service Center

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November 10, 2019

incompetent, not trained, or un-ethical... you decide Lied about diagnosis, another dealer (plano) proved they were lazy so not cover warranty. recommended repair work that was unnecessary, would not resp More

by cja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabe Harris
June 24, 2019

Poor Service (Warranty Work) Service on my new car had to go back several times. Left messages with the service manager and general manager. Neither return calls. Car still peri More

by Matt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Gerald Cardenas
March 16, 2017

Bought 2 cars in TWO DAYS! Came in for a tire. Bought a car bc Bradley Roberts made a deal I could not pass up. Next day he found a better deal on a BETTER car! Unreal. No o More

by khhaywood2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Roberts
March 15, 2017

Bradley Roberts is simply OUTSTANDING Went in for a new tire. Left with a new car. Bradley made a deal I simply could NOT refuse. When I wanted another feature HE made it happen. Fr More

by khhaywood2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Roberts
March 14, 2017

Absolutely Amazing !! Mr. Bradley Roberts, totally Amazing! You were truly God sent to me and my husband Calvin Daniel Jr. Also, I'll like to mention Mason, Luis , Manj More

by msbright50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason, Manjuel , Mike and Luis
February 02, 2017

Top of the Class Bradley Roberts!!! Being a single woman going to a car dealership can be overwhelming, Thank GOD I gave Mercedes Benz of McKinney my business. It all started with a p More

by Mikhail Templeton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Roberts, Larry Reeg
December 07, 2016

Don't take your car there for service if you need your car. Dropped car in for service at 12:15 pm. There was no other cars in for service, had a issue with my stereo. Mason Keller was the service advisor he go More

by Totally disrespected
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mason Keller
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