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Mercedes-Benz of McKinney - Service Center

McKinney, TX

4.9
347 Reviews

347 Reviews of Mercedes-Benz of McKinney - Service Center

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October 19, 2022

The manager was very attentive and listened to my repair needs. He kept me up to speed throughout. More

by anthony.underwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Pachicano
October 14, 2022

Service advisor gave great customer service. He was nice and well informed. He went above and beyond to assist me. Shop manager was awesome as well. Dealership was clean and well managed. More

by yaninaadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t recall my advisors name
October 13, 2022

Great service from Gabe and the team. They executed the needed service and had my vehicle back in the time frame they promised. More

by John K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Harris
October 12, 2022

Dealership staff was very professional upon entering the the drop off location to have my car serviced More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Daley
October 10, 2022

I live 25 miles away from the dealer and I bypass two other dealers because of the high quality personalized service I receive every single time. I have had my car now for four years! More

by Jen Cocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Harris
October 10, 2022

They took very good care of my car. I appreciate the efficient and thorough service. They did everything asked of them. They are excellent ambassadors of the MB brand. More

by Kim C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus
October 04, 2022

Clean and tidy environment, friendly staff. Had some issues with what was included in the service package and service director was quickly into action and politely provided assistance. More

by monkeylee6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pachicano Jesus, Brian
October 01, 2022

Customer friendly, great service. Great service advisor all around customer. Well, satisfied with Mercedes Benz of McKinney. Keep up the good work. More

by Ralphbaze9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen service advisor
September 30, 2022

Excellent customer service and support. My Advisor Gabe was amazing! It is refreshing to see a property functioning Service Department. More

by jeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe
September 28, 2022

They saw me and diagnosed my issues…the time frame was under 65 mins and my problem was solved More

by frederickmoreno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven and sales person chase
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