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Mercedes-Benz of McKinney - Service Center

McKinney, TX

4.9
347 Reviews

347 Reviews of Mercedes-Benz of McKinney - Service Center

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September 30, 2024

Sum it all up, fast, friendly service. I felt the family atmosphere when dropping my vehicle off. Everyone was very professional. More

by Tbaker06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 25, 2024

Stephen always does a professional Job! Very focused on taking care of customers for Mercedes of McKinney. More

by 23@prosper.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we are so pleased you enjoyed your visit to our store! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit!

September 22, 2024

Great service, from greeting to job completion, all work was done in a very professional way. Thanks to the service advisor, technicians, shuttle drivers, and everyone at the shop. More

by Rbrtrvr7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gave Harris
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we are so pleased you enjoyed your visit to our store! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit!

September 18, 2024

I had a very good experience with the service and the service agent. He met my expectations. More

by susanv35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Wolston
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 15, 2024

Excellent service and service man assigned to me understand my concerns. He fixed all my concerns. Service man very sincere to job!!! More

by Dd
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cristine
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 14, 2024

Christian Maldano in Mckinny dealership is awesome! He was very thorough in handling my problem. I appreciate all his effort to accommodate my concerns. More

by Bonnie's mercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Maldono
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 13, 2024

We cannot thank Cristian enough for going above and beyond taking care of our needs today! What was a very stressful situation was eased by the care and attention Cristian gave us! He definitely de More

by Angie B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 06, 2024

I waited for my car. Time estimated was a little less than actual, it was about an hour more. But we added a couple of things. Courteous good service. More

by Ginnyjones45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2024

They have very good customer service and an awesome atmosphere! You can always count that your needs will be address and fulfilled. The dealership is very clean and nice. It’s friendly and they make y More

by Laronda Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus PACHICANO, Franklin Martin and George (General Manager)
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Laronda, we are so pleased you enjoyed your visit to Mercedes-Benz of McKinney! If you have any further questions, please give us a call. We're always happy to help!

August 30, 2024

Excellent service rep very polite and knowledgeably,friendly. Unlikely not young reps mostly on social media when communicating with you.. Hope I have to deal with him on every visit. More

by mahirchaudhry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
African American middle age guy jewel of a person
Nov 02, 2024 -

Mercedes-Benz of McKinney responded

Mahirchaudhry, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (844) 302-4009. We look forward to hearing from you.