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Mercedes-Benz of McKinney - Service Center

McKinney, TX

4.9
348 Reviews

348 Reviews of Mercedes-Benz of McKinney - Service Center

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October 01, 2024

Excellent job by Gabe Harris and the service department team today. Service completed and had my vehicle back ahead of my expectations. Wouldn't take my Mercedes anywhere else. More

by John K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Harris
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

John, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

September 30, 2024

Very attentive personel and great service experience overally. I would recommend this service to everyone More

by akkoem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2024

Sum it all up, fast, friendly service. I felt the family atmosphere when dropping my vehicle off. Everyone was very professional. More

by Tbaker06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 25, 2024

Stephen always does a professional Job! Very focused on taking care of customers for Mercedes of McKinney. More

by 23@prosper.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we are so pleased you enjoyed your visit to our store! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit!

September 22, 2024

Great service, from greeting to job completion, all work was done in a very professional way. Thanks to the service advisor, technicians, shuttle drivers, and everyone at the shop. More

by Rbrtrvr7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gave Harris
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we are so pleased you enjoyed your visit to our store! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit!

September 18, 2024

I had a very good experience with the service and the service agent. He met my expectations. More

by susanv35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Wolston
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 15, 2024

Excellent service and service man assigned to me understand my concerns. He fixed all my concerns. Service man very sincere to job!!! More

by Dd
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cristine
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 14, 2024

Christian Maldano in Mckinny dealership is awesome! He was very thorough in handling my problem. I appreciate all his effort to accommodate my concerns. More

by Bonnie's mercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Maldono
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 13, 2024

We cannot thank Cristian enough for going above and beyond taking care of our needs today! What was a very stressful situation was eased by the care and attention Cristian gave us! He definitely de More

by Angie B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 06, 2024

I waited for my car. Time estimated was a little less than actual, it was about an hour more. But we added a couple of things. Courteous good service. More

by Ginnyjones45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.