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Mercedes-Benz of McKinney - Service Center

McKinney, TX

4.9
347 Reviews

347 Reviews of Mercedes-Benz of McKinney - Service Center

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January 11, 2023

Excellent response to an unusual situation. Quickly arranged for review and explained why waiting was not advisable. More

by Glenn.mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
January 06, 2023

Merceded-Benz of McKinney always has the best customer service and go above and beyond. Having a vendor that makes you feel like they care about your business is in short supply these days, but not here. More

by Ian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Harris
January 06, 2023

Customer service (Gabe) was excellent to work with. Even though I had to leave the vehicle, it was completed. More

by rasps.crush-0g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
January 05, 2023

Service manager is really good with service and communication when dealing with the customers needs. More

by Jeff.teel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
January 04, 2023

Exceptional, Stephen was service advisor and Kyle went above and beyond. I’m very satisfied. More

by fabiolaprice60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Stephen
January 01, 2023

My experience was great, my costumer service representative was very helpful and pleasant throughout my time at the center More

by Tigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
December 31, 2022

Gabe is awesome. He always keeps on top of status and communicates well. Thank you! More

by Tricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Harris
December 31, 2022

It's a great place, management is awesome and they do their best to resolve any issues. More

by Navarrebell50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
December 30, 2022

Jesus was very helpful in explaining the details of the scheduled maintenance recommendations by the manufacturer. He is highly recommended to see when scheduling service appointments. More

by thannah10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
December 29, 2022

Great and timely service! Car was delivered on time and very clean! Next service will definitely come back! More

by robertoglenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesús Pachicano
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