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Mercedes-Benz of McKinney - Service Center

McKinney, TX

4.9
347 Reviews

347 Reviews of Mercedes-Benz of McKinney - Service Center

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March 01, 2023

I've been working with my service advisor ( Stephen) for many years. He always does a great job in keeping me informed. In this case there was extensive work to be done and it was done on schedule. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Wolfson
February 27, 2023

Excellent customer service. Jesus was great to work with and kept me informed on what was going on with my car. I was very happy with my customer service and my car is like new More

by Valentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
February 26, 2023

Jesus, . EXCELLENT! Great service Jesus was my Advisor. Great communication skills, a good listener. Ten he deserves! More

by Charmainet23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
February 25, 2023

Nice and always recommend. So good and seamless effort for a quick and easy service More

by sharath.yalaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Pachicano
Feb 25, 2023 -

sharath.yalaka responded

Good

February 24, 2023

Very nice and clean facility and friendly staff. Really enjoyed all of the amenities available. More

by arnp2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Wolston
February 23, 2023

These days of limited car supplies and LONG supply chain it felt good to see great service. More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Pachicano.
February 15, 2023

The service department is very professional and friendly. I am able to get checked in for service easily and quickly. Great communication throughout visit. Jesus P. is the best! More

by aebrown3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus P
February 15, 2023

Whether it's just purchasing parts are getting service done on my Mercedes, as always, the experience at Mercedes-Benz of McKinney is always a pleasurable one. More

by weselldfw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
February 14, 2023

Mr. Johnson. My service advisor had incredible attention to detail. He took care of me and my vehicle, and make sure all my questions were answered. He had me out in record time and took extra time to make More

by Alfred_Arias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
February 13, 2023

Great service. Worked on my vehicle immediately while I waited plus they even washed my car afterwards. More

by sno_what3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Wolston, Adam Presser
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