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Mercedes-Benz of McKinney - Service Center
McKinney, TX
347 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
347 Reviews of Mercedes-Benz of McKinney - Service Center
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April 07, 2023
The facility looks tidy and clean, staff members are all professional and attentive. All the pricing and line items are upfront and transparent. professional and attentive. All the pricing and line items are upfront and transparent. More
by monkeylee6
Employees Worked With
Jesus Pacchiano.
April 04, 2023
Gabe has always been kind, friendly, honest and professional. The service department is top notch and I would highly recommend them. As an Army wife of 27yrs I appreciate the contributions and resp professional. The service department is top notch and I would highly recommend them. As an Army wife of 27yrs I appreciate the contributions and respect shown to our Military. Gabe should get a raise for keeping us as loyal customers. More
by Sue Ollar
Employees Worked With
Gabe
March 31, 2023
Great customer service and very accommadating. Communication surrounding status updates was on point and though its not the closet dealership to me, I’d definitiely revisit….. Communication surrounding status updates was on point and though its not the closet dealership to me, I’d definitiely revisit….. More
by Vince J
Employees Worked With
Jesus
March 28, 2023
Jesus was very attentive and addressed all of our concerns. We are very impressed by the service we received. We will definitely return for other service requirements in the future! concerns. We are very impressed by the service we received. We will definitely return for other service requirements in the future! More
by Lindajcox
Employees Worked With
Jesus
March 21, 2023
Gabe is the best. He’s knowledgeable and always takes care of everything quickly and efficiently. The courtesy drivers are also friendly. He’s knowledgeable and always takes care of everything quickly and efficiently. The courtesy drivers are also friendly. More
by mtolleson
Employees Worked With
Gabe Harris
March 21, 2023
I was new to the service department. This was my second visit. I found Jesus to be a very pleasant and knowledgeable representative of the service department. He went beyond my expecta This was my second visit. I found Jesus to be a very pleasant and knowledgeable representative of the service department. He went beyond my expectations and worked diligently to get new tires ordered, installed and aligned on my GLE 450 in a very timely manner. He was patient with me while I shopped around to my long time local tire supplier and was appreciative of my loyalty to local McKinney businesses. Jesus can be credited with winning me over to MB McKinney. I have bought 5 MB from a Plano dealership but their service falls short of the service I received at Mercedes Benz of McKinney. More
by Ranch0Jan
Employees Worked With
Jesus Pachicano
