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Mercedes-Benz of McKinney - Service Center

McKinney, TX

4.9
347 Reviews

347 Reviews of Mercedes-Benz of McKinney - Service Center

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June 28, 2023

Excellent service - they make scheduling easy the team is friendly but the most important thing for me is I trust what they say!!!! More

by treesmissy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gabe Harris
June 27, 2023

Always a wonderful experience. Gabe is fantastic!! He truly cares about his customers and provides excellent customer service! More

by juliepeek
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gabe
June 24, 2023

I got excellent service from my advisor, Austin H. He was super thorough, quick to follow up, and was very responsive to my questions. I would definitely use MB of Mckinney again if I could get Aust More

by Rick D.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austin Hawley
June 24, 2023

Jesus was great and took good care of me! Really appreciate him sitting down and explaining things as well as giving me some tips as a new mercedes owner! More

by MitchR
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jesus P
June 24, 2023

Awesome, speedy service. The waiting area was clean and snacks fully stocked. This made me very happy. More

by b.dubya
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Jun 24, 2023 -

b.dubya responded

A1

June 21, 2023

Service A so no big deal. But handled adroitly as always. Gabe Harris my go to guy in Service Rory my two Mercedes. More

by GaryK
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gabe Harris
June 20, 2023

My service advisor, Austin has the same philosophy I do, make the customer happy! Take care of them and they will be a customer for life! My technician, Nathan Gumaer is AMAZING! He was able to diagnose my More

by Paul Giles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Nathan
June 20, 2023

I appreciate all that everyone did to make my experience a better one than my last , it was truly humbling to know that I had a company that has my back 💜💜 More

by JHunt38
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tina Thurmond , Michael Johnson , The General Manager of The Facility
June 16, 2023

The customer service was very smooth and straightfoward. Especially my service advisor Austin was very helpful. Overall Excellent service! More

by Paul Oh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Hawley
June 15, 2023

Gabe was great. Service was fast and efficient and he listened to my concerns. Car looks and is running wonderful More

by katilynnj06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe harris
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