Back

Mercedes-Benz of McKinney - Service Center

McKinney, TX

4.9
348 Reviews

348 Reviews of Mercedes-Benz of McKinney - Service Center

Sort by
November 04, 2024

Steven the Service advisor is absolutely amazing and professional! Adam the service manager was so courteous and accommodating! I felt so fortunate to be well taken care of both when dropping off and p More

by pmcd7250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven (service advisor) & Adam Pressler (service manager)
Nov 08, 2024 -

Mercedes-Benz of McKinney responded

Hi there, thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

October 30, 2024

McKinney Mercedes Dealer ship is top notch, Our service Representative Michael Johnson was very professional and courteous and explained everything that needed to complete the service needed, The waiters w More

by Countryguy1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Johnson
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 30, 2024

Welcoming, impeccable,efficient, kind, competent, caring,. Just think of everything you could wish for from someone who is caring for one of your valued possessions. More

by Glowhod
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Steven Wolston
Nov 02, 2024 -

Mercedes-Benz of McKinney responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

October 25, 2024

Always prompt, professional and courteous. Steve is your best service advisor. I have to add this sentence because of the silly 15 word minimum. More

by scourtright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve W.
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we are so pleased you enjoyed your visit to our store! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit!

October 25, 2024

Michael Johnson, Service Department, customer Service is outstanding!! I come back every time and he takes great care of my car! Thank you again😃 More

by Shelby Special
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Shelby, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of McKinney

October 23, 2024

Jesus was, as always, thorough, professional and knowledgeable. His level of focused service is why I choose this dealer to service my vehicles. Nicely done folks! More

by Mike S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Pachicano
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Mike, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of McKinney! We're looking forward to your next visit with us!

October 18, 2024

Clean, comfortable, courteous staff, closer than any other to home, communicated clear, concise attention to concerns More

by Deborah
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Pachicano
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we are so pleased you enjoyed your visit to our store! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit!

October 18, 2024

Jesus P. went above and beyond and was very helpful and made sure I was comfortable and satisfied. He genuinely cared and addressed my concerns. The shuttle More

by Rontelldat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus P.
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you so much for your high rating! If you have any further questions, please give us a call. We're always happy to help!

October 14, 2024

Stephen Wilson was extremely helpful and Very informative as usual, he goes beyond the call of duty in providing impeccable Service. thank you, Stephen More

by Houston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Wilson
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Houston, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 01, 2024

My service advisor, Steven, and Adam Presser, were amazing. I was very pleased with my car’s performance after repair. More

by Libbycs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven and Adam Presser
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

2
...