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Mercedes-Benz of McKinney - Service Center

McKinney, TX

4.9
347 Reviews

347 Reviews of Mercedes-Benz of McKinney - Service Center

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January 04, 2024

Had a lot of recall work and other repair. Fixed it all in half the time expected. Very personable staff. More

by fairleymike1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Harris
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of McKinney. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 31, 2023

My service manager took the time to listen to me and understand my concerns. My year long problem was resolved and my car is running as new. Mr. Johnson and the team are amazing! If your not a cusp yet More

by Cali C-Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
December 30, 2023

Service is excellent and beyond expectation! The dealership is spotless and inviting. The service personnel are courteous, friendly and quick to check customers in and out. More

by Sandiscott2478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Harris
December 25, 2023

Michael Johnson and MB of Plano were exceptional. They made me feel like they value my business unlike another MB dealership that I use to patronize. I will only get my vehicle serviced there and More

by glencrbn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
December 24, 2023

Awesome dealership. Service was done with care and very neat. Dealership was very clean and neat. More

by wra442872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
December 23, 2023

Very good service,answered all my questions. time schedule was very accurate thanks again everybody there. More

by robertwross79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
December 20, 2023

Friendly and good service. Checked out additional items on the car while in the shop. More

by Kdyson1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
December 11, 2023

Cust. Sat. Focus on listening, communication, & follow-up. The team effortlessly presents a feeling of ' coming home ' and ' we are here for you'. Mercedes More

by USAF Vet.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Wolson, many other employee touch points.
December 11, 2023

Enjoyed working with Stephen, he was very professional and took care of all our questions and concerns! Will definitely refer Mercedes-Benz of McKinney to anyone for their services needs. More

by Lo Hdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
December 09, 2023

In on time out quickly everyone was friendly and efficient car received back clean from wash appreciate the service More

by wjsshe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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