Mercedes-Benz of McKinney - Service Center

Easy to schedule service, once I arrived I was greeted by friendly staff. Jesus was assigned to my case and was super helpful and knowledgeable. Everyone I had contact with was warm and welcoming. friendly staff. Jesus was assigned to my case and was super helpful and knowledgeable. Everyone I had contact with was warm and welcoming. More

Very good customer services provided. Gabe listened to my concern regarding the repeated issue and went above and beyond to address it with upper management. Therefore, this experience w Gabe listened to my concern regarding the repeated issue and went above and beyond to address it with upper management. Therefore, this experience was excellent and I am hoping this time the repair is fixed so the same issue will not become an annual problem. Thank you Gabe on behalf of Mercedes Benz. More

Jesus always takes care of his customers and always cares for his customers needs and concerns. for his customers needs and concerns. More

Service was prompt and well managed! This was our first time to visit the McKinney Mercedes Benz dealership and we were very pleased with the service. This was our first time to visit the McKinney Mercedes Benz dealership and we were very pleased with the service. More

Cristian was fantastic to work with. He was friendly, personable, and explained everything in detail. He wasn't pushy but laid out the reasons why services were important. He treated my He was friendly, personable, and explained everything in detail. He wasn't pushy but laid out the reasons why services were important. He treated my car with the utmost care. It continues to be worth every minute of my 30 minute drive (and passing another Mercedes dealership) to have my vehicle serviced by Mercedes Benz of McKinney. More

Excellent service, friendly and the place is always clean and lots of refreshments including coffee while you wait and lots of refreshments including coffee while you wait More

Michael Johnson was extremely knowledgeable, professional & very clear concerning my time & expenses of service needed. Strongly recommend MB of McKinney! & very clear concerning my time & expenses of service needed. Strongly recommend MB of McKinney! More

Gabe is great, always responsive and respectful, He is very knowledgeable, an asset to your dealership very knowledgeable, an asset to your dealership More

Mercedes Benz of McKinney service department is excellent. The service team is friendly yet efficient. I’ve gone to other dealerships, but their level of service is no match for Mercedes Benz of Mc excellent. The service team is friendly yet efficient. I’ve gone to other dealerships, but their level of service is no match for Mercedes Benz of Mckinney. More

From sales to service all who have helped us have been top notch pros. Very satisfied with with my experience with them. top notch pros. Very satisfied with with my experience with them. More