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Mercedes-Benz of McKinney - Service Center

McKinney, TX

4.9
369 Reviews

369 Reviews of Mercedes-Benz of McKinney - Service Center

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April 26, 2025

I highly recommend their dealership for sales and services. They are friendly and so keen to assist. More

by MAHMOH007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Apr 29, 2025 -

Mercedes-Benz of McKinney responded

We really appreciate your positive review! We look forward to your next visit! Take care!

April 25, 2025

Great service department. Very attentive and through. Adam is a terrific manager and he has a very good staff. More

by Mercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Michael in service and Franklin in sales.
Apr 29, 2025 -

Mercedes-Benz of McKinney responded

Mercedes, we really appreciate your positive review! We look forward to your next visit! Take care!

April 04, 2025

My service manager was outstanding, very professional. Polite and helpful. All was completely explained and I was kept apprised as the service was performed. If all service advisor are like mine you deal More

by Paul myers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
Apr 09, 2025 -

Mercedes-Benz of McKinney responded

Paul, we really appreciate your positive review! We look forward to your next visit! Take care!

March 30, 2025

I had a rather complex problem with my Sprinter and Stephen my service advisor was very helpful. I have three different Mercedes and have taken them to Plano for years. I live here in McKinney and I’m More

by Gma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Apr 04, 2025 -

Mercedes-Benz of McKinney responded

Please let us know if there is anything else we can do for you; we are more than happy to help! We're so happy we were able to help you out!

March 20, 2025

The service advisors were professional and friendly. Accommodating request to help assist my car needs More

by Shellz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Pachicano
Mar 23, 2025 -

Mercedes-Benz of McKinney responded

Hi, we are so pleased you enjoyed your visit to Mercedes-Benz of McKinney! Please don't hesitate to reach out if there's anything additional we can do for you.

March 19, 2025

Stephen Wolston is a great Service Rep! He always goes above and beyond to personalize the premium services of the dealership to my exact needs. It is an easy choice for where I take my Me More

by nathan.e.sauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Wolston
Mar 22, 2025 -

Mercedes-Benz of McKinney responded

Nathan, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of McKinney! Until the next time we meet, take care!

March 15, 2025

Michael in the Service was great! Very professional and very kind, even after I thought that my key blade was lost within the service dept. He ordered a replacement, which wasn't nece More

by jacksona2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 20, 2025 -

Mercedes-Benz of McKinney responded

Hi, thank you for taking the time to let us know how we did. Please don't hesitate to reach out to us if there's anything more we can do!

March 15, 2025

Your service team is great but sale team wasn’t impressive. Some were incompetent at all More

by kmlee0303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michale Johnson
Mar 20, 2025 -

Mercedes-Benz of McKinney responded

Kmlee0303, we regret to hear that you had this experience with us. We hope you are willing to give us another chance. Please reach out to us at (844) 302-4009 so we can work towards a resolution.

March 14, 2025

I’ve been working with Mercedes McKinney since July 2023 for all my service and warranty requirements. Great to work with. I higher recommend. More

by E May
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Wolston
Mar 16, 2025 -

Mercedes-Benz of McKinney responded

Hi, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 14, 2025

Exceptional service and go out of the way get stuff done. Meet the timely delivery More

by anaqvi92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Pachicano
Mar 20, 2025 -

Mercedes-Benz of McKinney responded

Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

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