Mercedes-Benz of McKinney - Service Center

Very pleasant experience. Service writer, Gabe, ensured that what I asked for was completed in a timely manner. Appreciated his great customer service and will be planning to Service writer, Gabe, ensured that what I asked for was completed in a timely manner. Appreciated his great customer service and will be planning to complete the recommended services needed, real soon. Loved the video that displayed the work that my vehicle needs. Greatly appreciate the technician for the visual experience of my requested service. That was a first and it made my drive in well worth it. Thank you. More

Excellent service, very helpful and attentive. They had to order a part and the advisor said he would pick up my car when the parts come in. They had to order a part and the advisor said he would pick up my car when the parts come in. More

professional service and helps from the specialist named Jesus, very appreciated and a pity was did not have a loaner when my car was in shop Jesus, very appreciated and a pity was did not have a loaner when my car was in shop More

Great service experience! Easy to book online and service completed as agreed. As usual, Stephen was courteous and made sure our concerns were addressed. Easy to book online and service completed as agreed. As usual, Stephen was courteous and made sure our concerns were addressed. More

Great service! Stephen was very helpful and courteous. No way time which I appreciate it. Stephen was very helpful and courteous. No way time which I appreciate it. More

Great attention given to my service needs! Clay and Jesus were professional and courteous and took care of the issue! Clay and Jesus were professional and courteous and took care of the issue! More

I go out of my way and drive all the way to McKinney even though there are two other dealerships closer to me because the service is McKinney is top notch and the feel is like family and I love it though there are two other dealerships closer to me because the service is McKinney is top notch and the feel is like family and I love it More

Great service. I didn’t realize my service was going to take that long but they got a loaner car for me right away. I didn’t realize my service was going to take that long but they got a loaner car for me right away. More

My service representative , Jesus, was first class and made making my reservation easy, gave me an estimate and when I dropped the vehicle off, it only took maybe 5 minutes and I was on my way. I was unab made making my reservation easy, gave me an estimate and when I dropped the vehicle off, it only took maybe 5 minutes and I was on my way. I was unable to pick up the vehicle so Jesus provided a courtesy driver to pick up my wife from our home to pick up the GLE 450. It was ready in a short time as well More

McKinney Mercedes is our place to go for buying and for services. All staff there are awesome and very friendly. services. All staff there are awesome and very friendly. More