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Mercedes-Benz of McKinney - Service Center

McKinney, TX

4.9
376 Reviews

376 Reviews of Mercedes-Benz of McKinney - Service Center

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May 16, 2025

I go out of my way and drive all the way to McKinney even though there are two other dealerships closer to me because the service is McKinney is top notch and the feel is like family and I love it More

by shlomo.friman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen. Yvonne
May 18, 2025 -

Mercedes-Benz of McKinney responded

Shlomo, we really appreciate your positive review! We look forward to your next visit! Take care!

May 15, 2025

Great service. I didn’t realize my service was going to take that long but they got a loaner car for me right away. More

by nadynelanteigne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
May 17, 2025 -

Mercedes-Benz of McKinney responded

We're so happy we were able to help you out! We look forward to your next visit! Take care!

May 09, 2025

My service representative , Jesus, was first class and made making my reservation easy, gave me an estimate and when I dropped the vehicle off, it only took maybe 5 minutes and I was on my way. I was unab More

by Bruce A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
May 10, 2025 -

Mercedes-Benz of McKinney responded

Hi Bruce, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 08, 2025

McKinney Mercedes is our place to go for buying and for services. All staff there are awesome and very friendly. More

by Feroz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose & Chris from Finance
May 09, 2025 -

Mercedes-Benz of McKinney responded

Feroz, we really appreciate your positive review! We look forward to your next visit! Take care!

May 08, 2025

Awesome customer service! !! My service advisor Gabe is amazing and he listens to what going on with my car, he offers me a loaner and the lobby has a great setup to work if y More

by martiphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
May 09, 2025 -

Mercedes-Benz of McKinney responded

Hi Marti, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 08, 2025

Gabe is great and really appreciate what he does and how he goes about doing it. More

by tscoba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Harris
May 10, 2025 -

Mercedes-Benz of McKinney responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

May 04, 2025

My service call was taken care of with great care and follow up. The recommendation on the alignment was greatly needed thanks to Jesus Pachicano attention. More

by Richard.brinkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Pachicano
May 06, 2025 -

Mercedes-Benz of McKinney responded

Richard, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 26, 2025

I highly recommend their dealership for sales and services. They are friendly and so keen to assist. More

by MAHMOH007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Apr 29, 2025 -

Mercedes-Benz of McKinney responded

We really appreciate your positive review! We look forward to your next visit! Take care!

April 25, 2025

Great service department. Very attentive and through. Adam is a terrific manager and he has a very good staff. More

by Mercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Michael in service and Franklin in sales.
Apr 29, 2025 -

Mercedes-Benz of McKinney responded

Mercedes, we really appreciate your positive review! We look forward to your next visit! Take care!

April 04, 2025

My service manager was outstanding, very professional. Polite and helpful. All was completely explained and I was kept apprised as the service was performed. If all service advisor are like mine you deal More

by Paul myers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
Apr 09, 2025 -

Mercedes-Benz of McKinney responded

Paul, we really appreciate your positive review! We look forward to your next visit! Take care!

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