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Mercedes-Benz of McKinney - Service Center

McKinney, TX

4.9
346 Reviews

347 Reviews of Mercedes-Benz of McKinney - Service Center

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November 14, 2024

Pleasant experience and stellar service from Gabe Harris and the team. Gabe is professional, knowledgeable, attentive, and took extra care on the C300. More

by Josh R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Harris
Report | Print
November 13, 2024

I only go there for normal service and my service advisor, Gabe Harris, is the best. He knows exactly what needs to be done, explains it to me and doesn’t try to add on additional things that are not More

by g.t.peeples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Harris plus 2 different courtesy drivers.
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November 12, 2024

My service advisor Stephen was very nice and efficient. Kept me up to date with what was happening. Waiting area was inviting and accommodating. Would recommend this dealer for service. More

by Gpatsygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Wolston
Report | Print
Nov 13, 2024 -

Mercedes-Benz of McKinney responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2024

Excellent customer service, communication, knowledge and timeliness! Best service department! Gabe Harris is a 10! More

by TRex216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Harris
Report | Print
Nov 13, 2024 -

Mercedes-Benz of McKinney responded

Thank you again for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2024

. It's very clean. The staff is very friendly and the service is very good. More

by Betsygator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Wolston
Report | Print
Nov 13, 2024 -

Mercedes-Benz of McKinney responded

Thank you again for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2024

Mercedes-Benz of McKinney has always provided excellent service on my automobile. Gabe is my Service Rep and I assure you he also will give you excellent care. Do not hesitate to take your Mercedes to thi More

by Deemccarrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Report | Print
Nov 13, 2024 -

Mercedes-Benz of McKinney responded

Thank you again for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2024

My service provider Jesùs worked with me diligently and provided probably some of the best customer service I have ever experienced! More

by remmy.borrello131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesùs
Report | Print
Nov 08, 2024 -

Mercedes-Benz of McKinney responded

Remmy, thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

November 07, 2024

Today I had my car's first maintenance at Mercedes-Benz of McKinney. My advisor Cristian Maldonado absolutely professional and patient. I'm very satisfied and definitely recommend him. My salesman Franklin More

by S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Maldonado
Report | Print
Nov 08, 2024 -

Mercedes-Benz of McKinney responded

S, thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

November 04, 2024

Steven the Service advisor is absolutely amazing and professional! Adam the service manager was so courteous and accommodating! I felt so fortunate to be well taken care of both when dropping off and p More

by pmcd7250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven (service advisor) & Adam Pressler (service manager)
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Nov 08, 2024 -

Mercedes-Benz of McKinney responded

Hi there, thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

October 30, 2024

McKinney Mercedes Dealer ship is top notch, Our service Representative Michael Johnson was very professional and courteous and explained everything that needed to complete the service needed, The waiters w More

by Countryguy1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Johnson
Report | Print
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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