Mercedes-Benz of McKinney
McKinney, TX
Filter Reviews by Keyword
By Type
Showing 518 reviews
Service personnel are the best of all Mercedes dealerships that we are aware of. They are knowledgeable and communicate extremely well. The welcome personnel are amazing in their recall and init dealerships that we are aware of. They are knowledgeable and communicate extremely well. The welcome personnel are amazing in their recall and initiative for customer service. More
We were on a trip out of state when the engine light came on. We locate the dealership for service. Gabe Harris and the service tech assisted us immediately. The issue was remedy in a timely manner allowing on. We locate the dealership for service. Gabe Harris and the service tech assisted us immediately. The issue was remedy in a timely manner allowing us to proceed with our trip worry free. Special thank you to Gabe and your dealership for the great customer service. More
Great customer service. I was fortunate to have worked with Gabe Harris, who’s extremely professional and courteous. He answered all my questions in a timely manner. I trul I was fortunate to have worked with Gabe Harris, who’s extremely professional and courteous. He answered all my questions in a timely manner. I truly appreciate him and Mercedes-Benz of McKinney. More
Everyone at Mercedes of McKinney has been very helpful and efficient. Mike Johnson has taken care of us and it has been a pleasure dealing with him. Always knowledgeable and courteous. It’s so refreshing and efficient. Mike Johnson has taken care of us and it has been a pleasure dealing with him. Always knowledgeable and courteous. It’s so refreshing to deal with a business where kindness and politeness is the rule rather than the exception. More
Mr. Michael Johnson the service manager provided exceptional service and communication. He by far is a valued member of your team. The multiple services I have received at Mercedes of McKinney i exceptional service and communication. He by far is a valued member of your team. The multiple services I have received at Mercedes of McKinney is head and shoulders above the Plano Mercedes location with communication, efficiency, cost, and professionalism. I recommend making the trip to the McKinney location if service is ever needed. Thank you Mr. Johnson, (service manager) you are appreciated! The Newmans More
My service was great and I felt well cared for and went over and above in service. My service manager did a super great job setting up a pick up for me and making sure my car was taken care of. He even f over and above in service. My service manager did a super great job setting up a pick up for me and making sure my car was taken care of. He even found out a squirrel or something had been under my hood and cleaned it up and made sure all was ok. More