Mercedes-Benz of McKinney

Bradley Roberts I have worked with Bradley you can not find someone who work as hard as he will to help you get the RIGHT Car for YOU. He just know's. Smart Guy , wow I have worked with Bradley you can not find someone who work as hard as he will to help you get the RIGHT Car for YOU. He just know's. Smart Guy , wow....... What I saw was how he was able to get the managers to agree with me on what I wanted. Thank you again. May we stay as Friends. More

Bradley Roberts did a great job Thanks to my salesman, Bradley Roberts, I had a fantastic experience with a rather complicated out-of-state transaction. I purchased a used car that Thanks to my salesman, Bradley Roberts, I had a fantastic experience with a rather complicated out-of-state transaction. I purchased a used car that had to be delivered to NC. Mr. Roberts was attentive, responsive, and knowledgable throughout my car-buying experience. He makes it obvious that he cares about taking care of the customer and answering and addressing all questions and issues immediately to keep them at ease. If you're buying a car at this dealership, ask for Bradley. More

A great experience from start to finish - Go see Bradley R. This was the first vehicle (and first Mercedes-Benz) I've purchased at Mercedes-Benz of McKinney. As such a new dealership, you go in expecting a few This was the first vehicle (and first Mercedes-Benz) I've purchased at Mercedes-Benz of McKinney. As such a new dealership, you go in expecting a few "growing pains" and disorganization, however that was not the case in the slightest. The staff here is extremely professional and take the time to fully explain everything to your satisfaction. Everything inside the dealership was immaculate and well attended to and everyone you interact with is a real class act. The sales manager, Larry Reeg, dedicated his undivided attention to me explaining (in detail) the financial aspects of the lease he presented. When I asked specific questions, both Larry and the sales consultant Bradley answered them completely and ensured that everything was fully disclosed. I really appreciate the tailored approach to this transaction and will put Mercedes-Benz of McKinney at the top of my list when I am in the market again for a new vehicle. I have since recommended several others to the dealership and await hearing back on their experiences. Also, Amanda Abshire in finance and Heidi Clement in concierge were very amicable and attentive and made the process even smoother. My sales consultant, Bradley Roberts, has actually sold me another car previously at a different dealership. One of the main reasons I went to Mercedes-Benz of McKinney was to see Bradley again as I truly believe he has my best interests in mind. This was evident based on the deal he put together for me the first time around as well as the "post-sale" attention he provided. In this sense, I consider him a trusted advisor and would love to continue working with him for future vehicle needs. That said, if you are in the market for a Mercedes-Benz, I would wholeheartedly recommend you to Bradley. I take this endorsement very seriously and fully anticipate that you will leave fully satisfied by visiting this dealership and a true professional, Bradley Roberts. More

Bradley Roberts - best salesman! I had researched online and was fairly certain of the car I wanted. I stopped by Mercedes Benz of McKinney after going to the gym to just "look" at ca I had researched online and was fairly certain of the car I wanted. I stopped by Mercedes Benz of McKinney after going to the gym to just "look" at cars. Bradley came out to see if I had any questions or needed any help. I told him I was just "looking" but he still very graciously helped me, showing me every car they had of the model I was interested in. Bradley helped me find the perfect car for me, so we bought it that same afternoon! In summary, Bradley was excellent, the best salesman we have ever dealt with!! I recommend this dealership & especially Bradley Roberts! Ask for him by name! More

Flawless experience With research in hand, I walked through the door at Mercedes-Benz of McKinney and met Bradley Roberts right away. I showed him the car that I was inte With research in hand, I walked through the door at Mercedes-Benz of McKinney and met Bradley Roberts right away. I showed him the car that I was interested in, and we immediately went for a test drive. Bradley was helpful, direct, and honest throughout our conversations and went the "extra mile" to ensure all was done in the way we agreed to. From finance to walking through the vehicle with Heidi Clement, everyone was helpful and respectful. Car buying experiences can be challenging, but the experience with Bradley Roberts and the team at Mercedes-Benz of McKinney was different in a very good way. Thank you. More

Purchase of CPO E-350 I originally went to MB of Plano and they wanted me to work with them on their terms. I stopped in MB of McKinney, and met Bradley Roberts. He was p I originally went to MB of Plano and they wanted me to work with them on their terms. I stopped in MB of McKinney, and met Bradley Roberts. He was professional, listened to what we were looking for and immediately went to work to find the perfect car... in the manner we wanted to shop. He looked at his lot, he checked locally, and then went into the Sonic Automotive network and found our car in Nashville. Within 2 days, we had a great deal on the car we wanted. Bradley kept us informed every step of the way as he looked for our car. He was a true professional and a pleasure to work with. We will definitely work with Bradley when we are looking for our next vehicle. Thanks Bradley! More

6th Benz purchase If you want class service expected when buying a highly valued car make sure and stop by and visit one of the best Sales people in the business, Bradl If you want class service expected when buying a highly valued car make sure and stop by and visit one of the best Sales people in the business, Bradley Roberts. Bradley is a no nonsense salesman and never pushed anything...being in sales I appreciate this more than you know. We were treated as if we are family throughout every step of the buying process. Larry Reeg, Sales Manager, was and has been a long time friend throughout or purchase history with him going back 10 years. He provides a welcome experience and is a consummate professional. Lastly, Heidi Clement, Product Concierge, exemplified professionalism during our "get to know your car tour." I can't say enough about all three, go by and see for yourself what they have if you're looking for a new or used car. The respect you are given is second to none. More

Don't take your car there for service if you need your car. Dropped car in for service at 12:15 pm. There was no other cars in for service, had a issue with my stereo. Mason Keller was the service advisor he go Dropped car in for service at 12:15 pm. There was no other cars in for service, had a issue with my stereo. Mason Keller was the service advisor he got all information from me even my service contract then advised me he would send me a text or a call with in a hour. At 5 pm I called him , he then told me that No one has looked at my car yet. He then told me he would call me in the morning. The following morning came and gone so I called him at 4 pm , his response was that No one looked at my car yet . I needed my car advised him that to pull my car out front and I would take it somewhere, then he hung up on me. To me that was totally uncalled for. This was the first and last time I will visit this dealership . I took it to another dealership they gave me a loaner car and in 3 hours had all the work done and car washed and clean. Don't waste your time at this Dealership when you can be treated with the respect you derserve. More