Mercedes-Benz of McKinney
McKinney, TX
Filter Reviews by Keyword
By Type
Showing 517 reviews
Very professional service by all. Great experience. Would highly recommend to others. Shout out to Gabi, Ermin and Kenny! Great experience. Would highly recommend to others. Shout out to Gabi, Ermin and Kenny! More
They have very good customer service and an awesome atmosphere! You can always count that your needs will be address and fulfilled. The dealership is very clean and nice. It’s friendly and they make y atmosphere! You can always count that your needs will be address and fulfilled. The dealership is very clean and nice. It’s friendly and they make you feel like family ! More
Excellent service rep very polite and knowledgeably,friendly. Unlikely not young reps mostly on social media when communicating with you.. Hope I have to deal with him on every visit. knowledgeably,friendly. Unlikely not young reps mostly on social media when communicating with you.. Hope I have to deal with him on every visit. Gave exact time frame not like others 20 min more turn out to whole 5 hours as on previous trips More
Franklin and Erdmin were amazing. They got us in and out in record time and made the whole process fairly simple. We would definitely recommend Mercedes-Benz of McKinney. They got us in and out in record time and made the whole process fairly simple. We would definitely recommend Mercedes-Benz of McKinney. More
I made it to the service bay 15 min before closing- in bad need of a new tire after a looong day of traveling and a flat tire. These guys stayed late and were so kind about it. My tire was installed and t bad need of a new tire after a looong day of traveling and a flat tire. These guys stayed late and were so kind about it. My tire was installed and they even made time to do a rotation. Good heavens. 10/10 More
Had to drop off my car for service and I was running late. The service dept closed at 6 and I wasn’t going to make it until probably 6:15. My husband that was meeting me there went in and spoke to Micha late. The service dept closed at 6 and I wasn’t going to make it until probably 6:15. My husband that was meeting me there went in and spoke to Michael and he without hesitation said I’ll wait until she gets here. Michael was great to work with. More
The overall experience was great! The associate, Gabi, that assisted us did a fantastic job at guiding us every step of the way. He made the process seem smooth and easy, and not to m The associate, Gabi, that assisted us did a fantastic job at guiding us every step of the way. He made the process seem smooth and easy, and not to mention his knowledge of the brand made us feel like we made the right choice. More