Mercedes-Benz of McKinney

This is one on the best car dealerships I have ever worked with, and Daniel Ali is the best salesman I have met in decades. He was quick to respond, professional and kind and no pressure at all. Our ex worked with, and Daniel Ali is the best salesman I have met in decades. He was quick to respond, professional and kind and no pressure at all. Our experience could not have not been better. More

One of the worst car dealers, not just for MB! My entire buying experience was bad. Then i had problems with number plates. Then with fuel leakage. The Car Internet i had paid for did not work and had to c buying experience was bad. Then i had problems with number plates. Then with fuel leakage. The Car Internet i had paid for did not work and had to call MB multiple times to cancel. Today i learn i have to go to the DMV in person now to change the ownership simply because MB has not changed the title of the car i traded in... Heights of lethargy!!! More

Superb- Daniel Ali is Outstanding Daniel Ali sold me by 3rd AMG. I have dealt with at least 4 different MB dealerships in three different states and he is by far the salesman I've had Daniel Ali sold me by 3rd AMG. I have dealt with at least 4 different MB dealerships in three different states and he is by far the salesman I've had the pleasure of interacting with. Highly recommended! More

LIARS CHEATERS ARROGANT RUDE LIARS CHEATERS BAIT AND SWITCHERS xxxx BAGS ARROGANT RUDE ANYTHING ELSE THAT IS NEGATIVE I HAVE DEALT WITH THEM TWICE...I DID NOT LEARN FROM MY LIARS CHEATERS BAIT AND SWITCHERS xxxx BAGS ARROGANT RUDE ANYTHING ELSE THAT IS NEGATIVE I HAVE DEALT WITH THEM TWICE...I DID NOT LEARN FROM MY FIRST EXPERIENCE GO SOMEWHERE ELSE!!!!!!!!!!! PARK PLACE, SEWELL, MB PLANO, ANYWHERE BUT HERE THEY WILL BE OUT OF BUSINESS IN THE NOT SO DISTANT FUTURE More

incompetent, not trained, or un-ethical... you decide Lied about diagnosis, another dealer (plano) proved they were lazy so not cover warranty. recommended repair work that was unnecessary, would not resp Lied about diagnosis, another dealer (plano) proved they were lazy so not cover warranty. recommended repair work that was unnecessary, would not respond for discussion. filed complaint with MB North America with customer advocacy More

Worst experience I ever had We made an appointment to see car, drove 2 hours to get there and they were selling it to another person. They made us sit for 1 hour while other buye We made an appointment to see car, drove 2 hours to get there and they were selling it to another person. They made us sit for 1 hour while other buyer was approved. They then tried the switch and bait. We talked to manager, all he had to say was sorry. Don’t buy here, CROOKS More

Mike Hermus sold 4 Mercedes to me in last 3 years and I would never have anybody but him. He sold me 3 glc300 and a glc250 about a month ago and I’m very happy with all vehicles 1st class guy 5 stars would never have anybody but him. He sold me 3 glc300 and a glc250 about a month ago and I’m very happy with all vehicles 1st class guy 5 stars More

Bad shopping experience Super rude general manager. Customers are not respected. This dealership only focus on making from from you but nothing else. i had pretty bad experie Super rude general manager. Customers are not respected. This dealership only focus on making from from you but nothing else. i had pretty bad experience with them even tho I have bought 3 cars with them. I trade in my cars with them and they are still holding my trade in credit about 160k. I ordered a car and they just sold my car to others because they take over sticker price from another guys. Don’t buy anything from this dealership. You still have other better choices. More

Disrespectful Sales Team DO NOT waste your time trying to buy a car from MB McKinney. The sales staff is SO rude and unprofessional, and they are quite incompetent too. I’m pr DO NOT waste your time trying to buy a car from MB McKinney. The sales staff is SO rude and unprofessional, and they are quite incompetent too. I’m pretty sure a toddler could sell a car better than them. We bought elsewhere solely because of the fact that Joy, Mike and the rest of the team treated us less than dirt. We had a way more enjoyable experience buying at MB Plano. More

Poor Service (Warranty Work) Service on my new car had to go back several times. Left messages with the service manager and general manager. Neither return calls. Car still peri Service on my new car had to go back several times. Left messages with the service manager and general manager. Neither return calls. Car still periodically does not down shift a low speeds. Very dangerous when this happens. More