Mercedes-Benz of McKinney

Excellent Customer Service I worked with Bradley who assisted me to get the car that most fit my needs and desires. Not only did Bradley give quality service and respect my dema I worked with Bradley who assisted me to get the car that most fit my needs and desires. Not only did Bradley give quality service and respect my demands through out the entire car buying process, Bradley also assisted me after I purchased car and drove to Missouri from Texas to assist me with some problems I had after the purchase of my new Mercedes. The service that Bradley Roberts provided was beyond his call of duty and this experience with Bradley will be the main reason I will be a returning customer at the dealership. I am giving the highest marks to the dealership because of the customer service experienced by Bradley Roberts from the start of looking for a new vehicle until the completion of purchasing a new Mercedes the type of customer service was white glove by Bradley Roberts he is the best I have ever experienced and as an extremely busy professional with a demanding career of my own, Bradley Roberts made the car buying experience an easy process and I feel Bradley was an advocate for me the customer in working out the deal to best meet my needs. More

Ask for Bradley Roberts!!! Recently purchased my Mercedes from this wonderful dealership. Everything about my experience was excellent but what really stood out was my salesman, Recently purchased my Mercedes from this wonderful dealership. Everything about my experience was excellent but what really stood out was my salesman, Bradley Roberts. Knowledgeable, attentive, and an absolute professional. He went above and beyond with his customer service. I highly recommend Mercedes-Benz of McKinney and will definitely be dealing with Bradley Roberts with my future car purchases. More

Bradley Roberts is who you want to work with ! My wife and I just purchased two Mercedes vehicles from Mercedes McKinney. We worked with Bradley Roberts and I must say he will work tirelessly to en My wife and I just purchased two Mercedes vehicles from Mercedes McKinney. We worked with Bradley Roberts and I must say he will work tirelessly to ensure that you have a great purchase experience. I would definitely recommend working with Bradley! He has become more than just our car salesman, he is a friend also. We also had a great experience working with Larry Reeg, Mike Child and Heidi Clement. We enjoyed working with all of them and look forward to doing business with them again. More

Is This My Car????? I recently purchase a car from this dealer ship and the experience was more than amazing. I found the car on the website and chatted with Jonathon to I recently purchase a car from this dealer ship and the experience was more than amazing. I found the car on the website and chatted with Jonathon to set up an appointment. He was very thorough and very informative regarding the car, he took me on a test drive and I knew this was the car for me. While taking my husband on his test drive we decided this was the car. When we returned to the dealership I explained to Jonathon this was the car and we went to the finance department (Amanda) and finalized the purchase which was a smooth process. I left that day with a new SLK 250. I am extremely excited about the purchase of the car. If you need a car ask for Jonathon he will make this process very comfortable for you. More

Top of the Class Bradley Roberts!!! Being a single woman going to a car dealership can be overwhelming, Thank GOD I gave Mercedes Benz of McKinney my business. It all started with a p Being a single woman going to a car dealership can be overwhelming, Thank GOD I gave Mercedes Benz of McKinney my business. It all started with a phone call that got connected to Bradley Roberts. Bradley had such a warm presence over the phone and didn’t pressure me. I was very adamant that I didn’t want to come into the dealership unless the numbers were right via phone and I didn’t want to haggle over price. Bradley assured me that he could make it happen. When I arrived Bradley had the car I choose down to the detail with everything I asked for, he hit the mark. The thing that impressed me the most is the he was a man of his word, what he quoted me over the phone is the exact deal I got. He made this experience enjoyable and stress free. Bradley is truly "The Man" first class professional, high integrity and NOT high-pressure.   The excellent services didn’t stop there, I met with Larry Reeg the sales manger and he treated me like family. Larry took the time to patiently educate me on the technology perks in my new vehicle, but he also had the scrupulous eye to review my car as though it were his own. I was shocked that he patiently went over the details and safety features of the car even though the dealership had closed hours ago. Honestly I felt like he treated me like a daughter. This dealership will forever have my business. I  could write 10 paragraphs on my experience with Bradley and Larry, but the bottom line is this: They exceeded my expectations (expedient delivery; no haggle price negotiations excellent customer service and attention to detail and most importantly integrity); Thank you so much!!! More

Ask for Bradley Roberts I sent a message on the internet to inquire about a new Mercedes. I got tons of people calling me, emailing me, anyways, it was exhausting. Out of the I sent a message on the internet to inquire about a new Mercedes. I got tons of people calling me, emailing me, anyways, it was exhausting. Out of the bunch, Bradley stood out because he was helpful, yet not pushy. I made an appointment with him to get the information i wanted about the vehicle. Let's just put it this way, he went above and beyond to get me a deal I was comfortable with and get me the car I wanted with the features I wanted. I absolutely love my car! Bradley not only helped me out with the purchase, but continued to stay in touch even after to ensure that I was happy with my car and that everything was going well with it. I will definitely go to him when it is time to replace another car. It was a wonderful experience from start to finish. Bradley is honest, patient, caring, and very accommodating, which is something rare when it comes to salesman. He is simply the best! I have to say the same about the other staff, Amanda Abshire, Heidi Clement, and Larry Reeg. They're absolutely awesome. What a great team there at M-Benz of McKinney!!! More

Talk to Jon Brown I went in to look at a new Mercedes simply because we now have a dealership in McKinney. Now I have the prettiest E-300. I had no intention of buying I went in to look at a new Mercedes simply because we now have a dealership in McKinney. Now I have the prettiest E-300. I had no intention of buying a new car when I walked in but found the entire experience, just refreshing. Jon Brown did everything he could to make this the best car buying experience I have ever had. I dread going inside any dealership because without fail I either get treated like I don't know what I want or that I am incapable of buying a new car without my husbands approval. Jon went out of his way to find out what I wanted and help me find the perfect car. He worked with me to get a good deal and didn't play any of the GAMES you experience everywhere else. I just can't recommend Jon Brown at Mercedes of McKinney any more highly. If I could give him 6 stars I would. More

Bradley Roberts I have worked with Bradley you can not find someone who work as hard as he will to help you get the RIGHT Car for YOU. He just know's. Smart Guy , wow I have worked with Bradley you can not find someone who work as hard as he will to help you get the RIGHT Car for YOU. He just know's. Smart Guy , wow....... What I saw was how he was able to get the managers to agree with me on what I wanted. Thank you again. May we stay as Friends. More

Bradley Roberts did a great job Thanks to my salesman, Bradley Roberts, I had a fantastic experience with a rather complicated out-of-state transaction. I purchased a used car that Thanks to my salesman, Bradley Roberts, I had a fantastic experience with a rather complicated out-of-state transaction. I purchased a used car that had to be delivered to NC. Mr. Roberts was attentive, responsive, and knowledgable throughout my car-buying experience. He makes it obvious that he cares about taking care of the customer and answering and addressing all questions and issues immediately to keep them at ease. If you're buying a car at this dealership, ask for Bradley. More

A great experience from start to finish - Go see Bradley R. This was the first vehicle (and first Mercedes-Benz) I've purchased at Mercedes-Benz of McKinney. As such a new dealership, you go in expecting a few This was the first vehicle (and first Mercedes-Benz) I've purchased at Mercedes-Benz of McKinney. As such a new dealership, you go in expecting a few "growing pains" and disorganization, however that was not the case in the slightest. The staff here is extremely professional and take the time to fully explain everything to your satisfaction. Everything inside the dealership was immaculate and well attended to and everyone you interact with is a real class act. The sales manager, Larry Reeg, dedicated his undivided attention to me explaining (in detail) the financial aspects of the lease he presented. When I asked specific questions, both Larry and the sales consultant Bradley answered them completely and ensured that everything was fully disclosed. I really appreciate the tailored approach to this transaction and will put Mercedes-Benz of McKinney at the top of my list when I am in the market again for a new vehicle. I have since recommended several others to the dealership and await hearing back on their experiences. Also, Amanda Abshire in finance and Heidi Clement in concierge were very amicable and attentive and made the process even smoother. My sales consultant, Bradley Roberts, has actually sold me another car previously at a different dealership. One of the main reasons I went to Mercedes-Benz of McKinney was to see Bradley again as I truly believe he has my best interests in mind. This was evident based on the deal he put together for me the first time around as well as the "post-sale" attention he provided. In this sense, I consider him a trusted advisor and would love to continue working with him for future vehicle needs. That said, if you are in the market for a Mercedes-Benz, I would wholeheartedly recommend you to Bradley. I take this endorsement very seriously and fully anticipate that you will leave fully satisfied by visiting this dealership and a true professional, Bradley Roberts. More