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Mercedes-Benz of McKinney

McKinney, TX

4.9
518 Reviews
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2080 N Central Expy

McKinney, TX

75070

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Showing 518 reviews

August 31, 2022

Very good service. Mr. Jesus Pachicano. very happy the way he treated me. Appreciate your service. Thank you! More

by howiet13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesus Pachicano
Aug 31, 2022 -

howiet13 responded

Very good service. Mr. Jusus Pachicano very happy the way he treated me. Appreciate your service. Thank you!

August 25, 2022

Great facility with professional employees from the management, sales and supportive group. Frank knows what to take to make a sale with his skillful communication. Visiting and purchasing experience a More

by Forestli159
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Martin
August 24, 2022

This place is a complete xxxx show, drop car for service. No call back for 2 days after many calls, text. Finally an update that there will be a 10 delay for parts. 10 days later no update or call backs for More

by Dave
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
The Entire Dealership Sucks
August 23, 2022

Very pleased with my purchase. Professional sales staff and management. Easy transaction and great follow up from the Mercedes-Benz team. More

by owen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Martin
October 28, 2021

What a poor poor dealership. 1-about $1100 of hidden What a poor poor dealership. 1-about $1100 of hidden costs in their final pricing 2-finance guy wouldn’t honor the Sales dept written quote 3-deli More

by Bucko1dan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam, Salesman
September 08, 2021

July 27th I took my car to Mercedes Benz Mckinney for a routine B service (oil change, etc..). After waiting 4 hours, I had to leave my car with them and they brought my car to my place of residence the fo More

by JESSICA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
DAVID, BRIAN
July 18, 2021

dishonesty, Manipulativeness words for now. (SAH ticker symbol) also known as (Sonic Auto) also known as Mercedes Benz Mckinney. This dealer took the wind out of our sail. We took our moms CLK 320 converti More

by mooregirlsvs1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian and Kevin
January 03, 2021

I was lied to and cheated by the Mercedes Benz of McKinney dealership. I bought a car 4 days ago today that sits in my garage because it doesn't work. I paid cash for it 12-31-2020. I specifically More

by bramserson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabe Harris. Geirge Russell. Franklin Martin. Some other xxxxxx mechanic.
December 05, 2020

Dillion is simply the best salesman ever!! He LISTENS!! LOL!! So rare! I have purchased 3 cars in one year here for a reason!! Service, sales, parts, finance, etc are all SPECTACULAR! Thanks again and see More

by jd4faith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillion
November 20, 2020

DO NOT buy a Used Mercedes here. I bought a 2017 CERTIFED PRE-OWNED C300 in April and it was delivered without the GPS SD Card. We were told it was missing or stolen for another car but we were promised by o More

by tracyleverly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Moises
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