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Mercedes-Benz of McKinney

McKinney, TX

4.9
518 Reviews
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2080 N Central Expy

McKinney, TX

75070

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Showing 518 reviews

April 18, 2023

Kudos to Jesus Pachicano, he was prompt, very professional and answered all my questions and concerns. He is a great team with an excellent exceptional attitude. Service was done in a timely mann More

by Aypeggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Pachicano
April 18, 2023

Very nice, clean, and professional environment. Staff was very friendly and nice. Stephen was the best. More

by Laht0209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
April 11, 2023

Amazing service coordinator,, Jesus Pachicano. He made my visit to this dealership very pleasant and inviting. More

by Ms. Shandra Stone
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Pachicano
April 10, 2023

Very professional and efficient. I like coming to this dealer as they are very welcoming. More

by Gustavo
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
April 09, 2023

Entire staff at the dealership was extremely pleasant and helpful. The sales person had a very low key approach and was a great listener. The financial person was also very clear in his communications. More

by Toor
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Mike Hermes, Chris Swanson
April 07, 2023

The facility looks tidy and clean, staff members are all professional and attentive. All the pricing and line items are upfront and transparent. More

by monkeylee6
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jesus Pacchiano.
April 04, 2023

Gabe has always been kind, friendly, honest and professional. The service department is top notch and I would highly recommend them. As an Army wife of 27yrs I appreciate the contributions and resp More

by Sue Ollar
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Apr 05, 2023 -

Sue Ollar responded

Thank you

April 01, 2023

Great place and with amazing customer service. Chase my sales rep went above and beyond to ensure I get the best customer experience. More

by emekau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase
March 31, 2023

Great customer service and very accommadating. Communication surrounding status updates was on point and though its not the closet dealership to me, I’d definitiely revisit….. More

by Vince J
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jesus
March 29, 2023

Jesús took the time to explain in details what my vehicle needed, which made make the best decision. More

by Julia_a2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus PACHICANO
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