Mercedes-Benz of McKinney

My service experience at this dealership has been poor due to missing parts.. this is the second time I have had my car serviced here and I have had to find parts missing from my engine and body trim caus due to missing parts.. this is the second time I have had my car serviced here and I have had to find parts missing from my engine and body trim causing me inconvenience and time including minor damage from parts falling off after service. Be sure you check your car after service to make sure all parts have been replaced after service More

The staff and facility is top notch! I would highly recommend Mercedes McKinney to anyone looking to purchase or have repairs done to their vehicle. I would highly recommend Mercedes McKinney to anyone looking to purchase or have repairs done to their vehicle. More

I’m always satisfied with the quality of work done every time I have my car in for service. The technicians are always helpful and informative during the duration of the service. time I have my car in for service. The technicians are always helpful and informative during the duration of the service. More

Excellent service - they make scheduling easy the team is friendly but the most important thing for me is I trust what they say!!!! friendly but the most important thing for me is I trust what they say!!!! More

Always a wonderful experience. Gabe is fantastic!! He truly cares about his customers and provides excellent customer service! Gabe is fantastic!! He truly cares about his customers and provides excellent customer service! More

I got excellent service from my advisor, Austin H. He was super thorough, quick to follow up, and was very responsive to my questions. I would definitely use MB of Mckinney again if I could get Aust He was super thorough, quick to follow up, and was very responsive to my questions. I would definitely use MB of Mckinney again if I could get Austin as my advisor! I trust him! More

Jesus was great and took good care of me! Really appreciate him sitting down and explaining things as well as giving me some tips as a new mercedes owner! Really appreciate him sitting down and explaining things as well as giving me some tips as a new mercedes owner! More

Service A so no big deal. But handled adroitly as always. Gabe Harris my go to guy in Service Rory my two Mercedes. But handled adroitly as always. Gabe Harris my go to guy in Service Rory my two Mercedes. More

My service advisor, Austin has the same philosophy I do, make the customer happy! Take care of them and they will be a customer for life! My technician, Nathan Gumaer is AMAZING! He was able to diagnose my make the customer happy! Take care of them and they will be a customer for life! My technician, Nathan Gumaer is AMAZING! He was able to diagnose my vehicle's problem when multiple others could not figure it out! He needs to be given a raise and promotion. Honestly, Nathan is phenomenal! The man seriously is an incredible asset to your company! Wade is a genuine asset as well, I don't want him feeling left out. 😉 More