Mercedes-Benz of McKinney

Mercedes-Benz of McKinney has always provided excellent service on my automobile. Gabe is my Service Rep and I assure you he also will give you excellent care. Do not hesitate to take your Mercedes to thi service on my automobile. Gabe is my Service Rep and I assure you he also will give you excellent care. Do not hesitate to take your Mercedes to this dealership! More

They provided outstanding service searching around the United States to find me the exact color and options I wanted in my new Mercedes. Mercedes-Benz of McKinney succeeded when two other Mercedes dealer United States to find me the exact color and options I wanted in my new Mercedes. Mercedes-Benz of McKinney succeeded when two other Mercedes dealers did not. Their assistance was better than anything I have experienced when buying an automobile, truly a 5+Star experience. More

My service provider Jesùs worked with me diligently and provided probably some of the best customer service I have ever experienced! provided probably some of the best customer service I have ever experienced! More

Today I had my car's first maintenance at Mercedes-Benz of McKinney. My advisor Cristian Maldonado absolutely professional and patient. I'm very satisfied and definitely recommend him. My salesman Franklin of McKinney. My advisor Cristian Maldonado absolutely professional and patient. I'm very satisfied and definitely recommend him. My salesman Franklin is caring too. The waiting area is also quiet, clean and comfortable. More

Steven the Service advisor is absolutely amazing and professional! Adam the service manager was so courteous and accommodating! I felt so fortunate to be well taken care of both when dropping off and p professional! Adam the service manager was so courteous and accommodating! I felt so fortunate to be well taken care of both when dropping off and picking up my car, and consistently updated on it! More

Good experience buying my first Mercedes, the sales person Chase was so profesional and made the deal easy. person Chase was so profesional and made the deal easy. More

I’d highly recommend Glenn at MB of McKinney, very helpful and informative, puts the needs of client in priority , not just the commission helpful and informative, puts the needs of client in priority , not just the commission More

Welcoming, impeccable,efficient, kind, competent, caring,. Just think of everything you could wish for from someone who is caring for one of your valued possessions. caring,. Just think of everything you could wish for from someone who is caring for one of your valued possessions. More

I would give zero stars if I could. This is the absolute worst service and treatment I've ever experienced at any place I've done business. I bought a 2021 used Volkswagen Atlas. I dr This is the absolute worst service and treatment I've ever experienced at any place I've done business. I bought a 2021 used Volkswagen Atlas. I drove off of the lot and as soon as I got on the interstate, I noticed that the car was pulling to the right. I contacted the salesperson Amir and he told me that the dealership had fully inspected the car and that he would send me their report that they had checked the alignment and take care of any issues I was having. I told him I would take it to an alignment shop and again, he said they would take care of it (all of this in text messages). I took the car to a local alignment shop and the mechanic said that he couldn't perform the alignment because there were several issues with the arm and ball joint on the front right tire. He said all of it would need to be replaced and that it was what was causing the car to pull right. I have called the dealership, emailed the GM and the used car manager. I have spoken with associates who told me they would get back to me. The dealership has not called me back once and all emails have been ignored. This service is unacceptable. More

McKinney Mercedes Dealer ship is top notch, Our service Representative Michael Johnson was very professional and courteous and explained everything that needed to complete the service needed, The waiters w Representative Michael Johnson was very professional and courteous and explained everything that needed to complete the service needed, The waiters was very clean and comfortable, Thanatos all, More