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Mercedes-Benz of McKinney

McKinney, TX

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Reviews
Vehicles
4.9
714 Reviews
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2080 N Central Expy

McKinney, TX

75070

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Showing 714 reviews

April 29, 2026

Franklin was courteous and very knowledgeable about the product. He listened to my requirements and found the perfect car for me. More

by Driver
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franklin, Will
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April 26, 2026

Best car buying experience I ever had, everyone from Lindsay to Glenn the sales person , to Will in Finance , David the sales manager and Mary who delivered car for us. Thank you MB McKinney and Sonic More

by Mark W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsay, David, Glenn, Will, Mary
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April 24, 2026

I was impressed with the initial purchase of my vehicle, it was a smooth process. However, I am even more impressed by how quickly the team worked with me and resolved an issue that arose after I purchased More

by hfuller104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
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Apr 27, 2026 -

Mercedes-Benz of McKinney responded

Thank you for your review! We are thrilled to hear that our team was able to resolve the issue quickly and efficiently. Thank you for choosing us!

April 22, 2026

The staff were absolutely stunningly beautiful and nice! They are huge Buffalo Sabres fans! The pricing was fair. I really liked the mechanic video! It was very thorough and showed me that my tires were bal More

by carrowlindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
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Apr 25, 2026 -

Mercedes-Benz of McKinney responded

Thank you for the kind words! We pride ourselves on having a friendly and knowledgeable staff who truly care about our customers. Looking forward to your next visit!

April 19, 2026

Great customer service! Service was fast even on a busy Saturday. I will use them again. Scheduling appointment was easier than l expected. Overall an excellent work. More

by Millicent Asare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Harris
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Apr 24, 2026 -

Mercedes-Benz of McKinney responded

Thank you, Millicent, for your wonderful review! We're thrilled to hear that you experienced great customer service and found scheduling your appointment easier than expected. We look forward to serving you again with our reliable and quality support!

April 16, 2026

Jesus is the guy you need to see anything service related. Provides exceptional and professional service every single time. Treats every service request as a priority no matter how busy the shop is. More

by lorenzo_vidal29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
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Apr 17, 2026 -

Mercedes-Benz of McKinney responded

Thank you, Lorenzo, for your fantastic review! We're thrilled to hear that Jesus provides you with exceptional and professional service every time. Your trust in our dealership for your vehicle's service means the world to us, and we look forward to continuing to support you with our reliable and customer-centric service.

April 13, 2026

Great experience with the service department. Staff is friendly and very professional. Gabe Harris is the best!!! More

by dawnmichelle6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Harris
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Apr 15, 2026 -

Mercedes-Benz of McKinney responded

Thank you for choosing our service department! We are thrilled to hear about your positive experience and are grateful for your kind words. We hope to continue providing excellent service for you in the future!

April 08, 2026

My sevice done at the McKinney location is always wonderful. Steven has been great handling all my needs in service. More

by jlburttschell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Apr 11, 2026 -

Mercedes-Benz of McKinney responded

Thank you for your kind words! We're thrilled to hear that you consistently have a wonderful experience with our service. We appreciate your business!

April 07, 2026

Service department is great! Clay & Jesus are the best! Always attentive to what is needed! More

by edwardm.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay, Jesus
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Apr 11, 2026 -

Mercedes-Benz of McKinney responded

Thank you so much for the fantastic review! Our service department takes pride in providing attentive and top-notch service. We're grateful for your support and can't wait to serve you again in the future!

April 07, 2026

Top notch dealership that goes above and beyond for its customers. Service department is the best I have ever dealt with. Jesus is the best service advisor I have ever dealt with. More

by rafewells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Report | Print
Apr 11, 2026 -

Mercedes-Benz of McKinney responded

Thank you for the kind review! We take pride in putting our customers first and providing them with top-notch service. We're thrilled to hear that Jesus and our service department exceeded your expectations. It's our pleasure to serve you.

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