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Mercedes-Benz of McKinney
McKinney, TX
578 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 578 reviews
June 21, 2025
I completed an annual service B for my vehicle and Jesus provided clear instructions, options, and listened carefully to my concerns. I was provided with a decent complementary loaner vehicle and clear comm provided clear instructions, options, and listened carefully to my concerns. I was provided with a decent complementary loaner vehicle and clear communication during the servicing. Most importantly, after the servicing, my vehicle is spotless and the drive quality is significantly improved with more predictable response and improved performance. Since my vehicle is older (100,000+ miles) I have additional service needs and the rates for replacements and labor is comparable to independent or non-mercedes repair shops, but the quality and customer service is noticeably better with this dealership. As such, I will continue using this dealership and Jesus due to the quality of experience and overall value. More
by david
Employees Worked With
Jesus
June 18, 2025
My service experience as always was top notch! Gabe did an excellent job of keeping me updated throughout the process. I even had an opportunity to speak with the shop Forman Rich about my vehicle Gabe did an excellent job of keeping me updated throughout the process. I even had an opportunity to speak with the shop Forman Rich about my vehicle. The loan car process was smooth. All in all the service I receive here is the reason I keep coming back!!! More
by Davidrgover
Employees Worked With
Gabe Harris
June 12, 2025
Excellent customer service. Everyone l met was very professional and polite. The took time to listen to my concerns and provided good feedback. Everyone l met was very professional and polite. The took time to listen to my concerns and provided good feedback. More
by Eneonli
Employees Worked With
Andrea
June 10, 2025
I had a profitable experience. Greeted at the service desk by Mr. Anthony J. Carvalho. He immediately introduced me to the car I was interested in buying. It was in immaculate cond Greeted at the service desk by Mr. Anthony J. Carvalho. He immediately introduced me to the car I was interested in buying. It was in immaculate condition. Mr. Carvalho was very informative. I’m very satisfied with my M-350 Mercedes. More
by Double A
Employees Worked With
Mr. Anthony J. Carvalho, Mr. Kenny Tang
June 08, 2025
Very pleasant experience. Service writer, Gabe, ensured that what I asked for was completed in a timely manner. Appreciated his great customer service and will be planning to Service writer, Gabe, ensured that what I asked for was completed in a timely manner. Appreciated his great customer service and will be planning to complete the recommended services needed, real soon. Loved the video that displayed the work that my vehicle needs. Greatly appreciate the technician for the visual experience of my requested service. That was a first and it made my drive in well worth it. Thank you. More
by jljohnson3108
Employees Worked With
Gabe
