Mercedes-Benz of McKinney

Definitely a positive experience! Professional, courteous, we will be back in the future as our auto needs arise! Professional, courteous, we will be back in the future as our auto needs arise! More

Gabe the service advisor did a very good job of keeping me updated on the status of both my tire replacement and MB Tire & Wheel coverage and approval for the work. I highly recommend both MB of McKinney a me updated on the status of both my tire replacement and MB Tire & Wheel coverage and approval for the work. I highly recommend both MB of McKinney and Gabe in service. More

I only have used service department on three vehicles past six years. My Service Rep, Gabe Harris is outstanding. past six years. My Service Rep, Gabe Harris is outstanding. More

Since inheriting my late father's 2008 R350 4 Matic in 2020, I continued its scheduled maintenances with the team at MERCEDES McKinney and received the same exemplary white glove treatment they extended t 2020, I continued its scheduled maintenances with the team at MERCEDES McKinney and received the same exemplary white glove treatment they extended to him and quite frankly what has exemplifies MERCEDES. It's this level of expectation over the past five years coupled with the OUTSTANDING straight-shooting-advice from my service advisor, GABE HARRISON, that let me know the primary issue with my R350's engine not smoothly running was professionally & thoroughly addressed, diagnosed, and fixed. More

All of the staff that we met were very polite and friendly. They seemed eager to help. friendly. They seemed eager to help. More

My Service advisor was outstanding. He provided a game plan to meet my urgent needs. The care and courtesy throughout the organization is exceptional. He provided a game plan to meet my urgent needs. The care and courtesy throughout the organization is exceptional. More

I really want you all to know that I really did appreciate and enjoyed doing business with you all. I would like to give the highest honor and regards to the 3 people ( Lindsay Carrow, David Collin appreciate and enjoyed doing business with you all. I would like to give the highest honor and regards to the 3 people ( Lindsay Carrow, David Collinson and Amir Hosseninkhani for their generosity. I am very grateful and happy with my vehicle. “ Stay as You are” More

Exceedingly clean dealership, with a huge selection of great vehicles right off of the 75 highway. I have found both Gabriel (service manager) and Franklin ( sales) to be consummate professionals and exc great vehicles right off of the 75 highway. I have found both Gabriel (service manager) and Franklin ( sales) to be consummate professionals and exceptionally kind over the years. I appreciate the cleanliness and attention to detail of the waiting area... and I respect the vehicle quality. More

I highly recommend this dealership for all MB owners. They provide very high standards of service at all times. They provide very high standards of service at all times. More

I completed an annual service B for my vehicle and Jesus provided clear instructions, options, and listened carefully to my concerns. I was provided with a decent complementary loaner vehicle and clear comm provided clear instructions, options, and listened carefully to my concerns. I was provided with a decent complementary loaner vehicle and clear communication during the servicing. Most importantly, after the servicing, my vehicle is spotless and the drive quality is significantly improved with more predictable response and improved performance. Since my vehicle is older (100,000+ miles) I have additional service needs and the rates for replacements and labor is comparable to independent or non-mercedes repair shops, but the quality and customer service is noticeably better with this dealership. As such, I will continue using this dealership and Jesus due to the quality of experience and overall value. More