Mercedes-Benz of Maui
Kahului, HI
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Our service was outstanding! This was service B for our GLB. The appointment process went smoothly and they booked us a loaner car, whic was available as soon as we went to the This was service B for our GLB. The appointment process went smoothly and they booked us a loaner car, whic was available as soon as we went to the dealership. Since, we had come from farther away, the dealership made the mechanics aware to be time conscientioius. We received updates on our phone as to the progress of the service, our car finished in excellent time. They even cleaned it, which is wonderful. Overall, a wonderful experience. Mercedes Benz of Maui is the best! More
They got me in within a few days of my call. They then diagnosed and fixed the main problem within a few hours while we waited. They also uncovered another minor issue but did not have the part They then diagnosed and fixed the main problem within a few hours while we waited. They also uncovered another minor issue but did not have the part to repair it. They ordered the part, which I had to pay for up front, and I am waiting for it to arrive. More
They fixed the problem in a timely matter and they were all very courteous. I emailed them w the problem on Sunday, they got back to me early morning on Monday. all very courteous. I emailed them w the problem on Sunday, they got back to me early morning on Monday. More
JD in the service department is easy to communicate with and very knowledgeable. They went out of their way to help me with a complicated after market part that was damaged. I really appreciate being them s and very knowledgeable. They went out of their way to help me with a complicated after market part that was damaged. I really appreciate being them servicing my sprinter van and working with the aftermarket part that was installed. More
I needed a car fast, Mercedes-Benz Maui just happened to have one that was a perfect replacement for the one that I had. Christian was great, gave me a fair deal and got me in and out in less than 2 hours. have one that was a perfect replacement for the one that I had. Christian was great, gave me a fair deal and got me in and out in less than 2 hours. More
Superior in every way. Anthony is an asset to the company and really cares about his customers in listening to their needs, answering their questions, and matching them wit Anthony is an asset to the company and really cares about his customers in listening to their needs, answering their questions, and matching them with their vehicle. George in finance gives you information to determine which add-ons you may want to add. Dealership is well laid out, appealing and clean. You feel appreciated from the moment you are greeted until the time you leave. I will definitely refer anyone looking for a vehicle and establishing a rapport with a dealer. More

