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Mercedes-Benz of Maui
Kahului, HI
94 Reviews
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Showing 94 reviews
March 28, 2021
J.D. is wonderful. The lounge was like a second office for me. I was almost disappointed they finished so early! J.D. even brought me a Crispy Creme Doughnut! I wish you had more loaners available but my for me. I was almost disappointed they finished so early! J.D. even brought me a Crispy Creme Doughnut! I wish you had more loaners available but my waiting experience couldn't have been better. More
by kathyw
Employees Worked With
Javier Macias
March 25, 2021
As always we were greeted with aloha, the loaner was clean & ready & waiting. The service was completed promptly & efficiently & we were notified when the work was completed but told to take our time & clean & ready & waiting. The service was completed promptly & efficiently & we were notified when the work was completed but told to take our time & return at our leisure. The service was done right & our car returned sparkling clean. Mahalo Mercedes of Maui! More
by Candlesmith
Employees Worked With
J. D. Macias
March 24, 2021
Excellent customer service and I would recommend and I have already did so. The process of purchasing my first Mercedes Benz was fun . Thanks Chris. have already did so. The process of purchasing my first Mercedes Benz was fun . Thanks Chris. More
by Chris Cornis
Employees Worked With
Chris Blyth
March 18, 2021
Excellent service from both sales and service departments. Jamie went beyond the call of duty to help us quickly make the transition from lease to owner departments. Jamie went beyond the call of duty to help us quickly make the transition from lease to owner More
by jlembreeco
Employees Worked With
Jamie and Chris
March 13, 2021
Service department did significant work on my E-350. They misdiagnosed issues, replaced parts that didn’t need replacing and charged me, only for me to have the same problem and have to take it back in for t misdiagnosed issues, replaced parts that didn’t need replacing and charged me, only for me to have the same problem and have to take it back in for them to guess again. I will NEVER BUY ANOTHER MERCEDES ON MAUI. There’s only one company that can repair it. I learned my lesson. More
by johnt
Employees Worked With
J.D. Macias
February 20, 2021
Jamie and Chris were fantastic - very knowledgeable and helpful. The only dealer on Maui with excellent customer service and mechanical service department is great as well helpful. The only dealer on Maui with excellent customer service and mechanical service department is great as well More
by xxxxxx Mama
Employees Worked With
chris, Jamie Sebring
December 31, 2020
Javier is always so helpful and easy to work with. Battery was replaced in about an hour, so little time waiting. I appreciate the lounge we can sit in while waiting. Battery was replaced in about an hour, so little time waiting. I appreciate the lounge we can sit in while waiting. More
by paiamama
Employees Worked With
Javier
November 17, 2020
Great service experience, very convenient and pain less! The manager called us and gave all info. We got the loaner for the time of service. Excellent. The manager called us and gave all info. We got the loaner for the time of service. Excellent. More
by Natalia
Employees Worked With
Jamie Sebring
October 31, 2020
They provide excellent service. They explain everything to you and also provide a shuttle service to and from your job. The service manager and the service advisor was very courteous to you and also provide a shuttle service to and from your job. The service manager and the service advisor was very courteous More
by alaemaui
Employees Worked With
Cameron, JD
July 26, 2020
Great service Thanks for making the recent service easy & convenient as possible for my MB GLS450. I have always had a good experience with the service department Thanks for making the recent service easy & convenient as possible for my MB GLS450. I have always had a good experience with the service department as they are always helpful & accommodating. More
by BF
Employees Worked With
Cameron Camara & JD Macias
