
Mercedes-Benz of Maui
Kahului, HI
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Mercedes-Benz of Maui proved how proud we are to own another Mercedes Benz, our 8th over 45 years. We were treated with the respect graciousness fitting a luxury car purchase. Finding a used GLC in another Mercedes Benz, our 8th over 45 years. We were treated with the respect graciousness fitting a luxury car purchase. Finding a used GLC in excellent condition proved to be a challenge at an uncertain time ( on and off tariff threats ). Chris and Christen kept us informed and notified us when a car that met our needs came in. Only a few weeks before we shopped the Honolulu dealership, where we were treated in an insulting manner, they made assumptions about our ability to pay without any knowledge of our financial condition even after learning we were lifetime brand loyal. The Honolulu dealership should loose there Mercedes franchise. We could not give the Maui dealership a higher recommendation. More
Mercedes Bens of Maui is a top notch dealership! They were very gracious with me and supported me every step of the way during my process of trading in my old Mercedes for a brand new lease car. The They were very gracious with me and supported me every step of the way during my process of trading in my old Mercedes for a brand new lease car. They gave me a great deal with zero pressure! I highly recommend them! More
Our service was outstanding! This was service B for our GLB. The appointment process went smoothly and they booked us a loaner car, whic was available as soon as we went to the This was service B for our GLB. The appointment process went smoothly and they booked us a loaner car, whic was available as soon as we went to the dealership. Since, we had come from farther away, the dealership made the mechanics aware to be time conscientioius. We received updates on our phone as to the progress of the service, our car finished in excellent time. They even cleaned it, which is wonderful. Overall, a wonderful experience. Mercedes Benz of Maui is the best! More
They got me in within a few days of my call. They then diagnosed and fixed the main problem within a few hours while we waited. They also uncovered another minor issue but did not have the part They then diagnosed and fixed the main problem within a few hours while we waited. They also uncovered another minor issue but did not have the part to repair it. They ordered the part, which I had to pay for up front, and I am waiting for it to arrive. More
They fixed the problem in a timely matter and they were all very courteous. I emailed them w the problem on Sunday, they got back to me early morning on Monday. all very courteous. I emailed them w the problem on Sunday, they got back to me early morning on Monday. More
JD in the service department is easy to communicate with and very knowledgeable. They went out of their way to help me with a complicated after market part that was damaged. I really appreciate being them s and very knowledgeable. They went out of their way to help me with a complicated after market part that was damaged. I really appreciate being them servicing my sprinter van and working with the aftermarket part that was installed. More