Mercedes-Benz of Massapequa - Service Center

Privileged The employees made me feel as though I was a friend....not just a customer. I felt privileged to be a Mercedes Benz owner. I was provided with a loane The employees made me feel as though I was a friend....not just a customer. I felt privileged to be a Mercedes Benz owner. I was provided with a loaner car...not just any car but a new 2017 C300 coupe!!! It was GORGEOUS!!! And it had soooooo many safety features! and the best???? My car is still under warranty and therefore the repair was covered and I paid nothing for this absolutely fun experience!!! More

Excellent service Start to finish you will get excellent service. Top people and top expertise. Check-in was very efficient, all required service points were discussed. Start to finish you will get excellent service. Top people and top expertise. Check-in was very efficient, all required service points were discussed. Clear presentation of solutions. Completed work as planned, clean and final review. Excellent. More

Great 40K mi S550 service experience Walked in unannounced due to work schedule, and Dwayne & Frank were able to perform the full 40K mile 4 hour service. Car came back sparkling (best ca Walked in unannounced due to work schedule, and Dwayne & Frank were able to perform the full 40K mile 4 hour service. Car came back sparkling (best car wash in the business), everything was perfect! More

initial service I brought my c300 in for initial service. All areas of service was completely correctly and on time I was greeted immediately and given a loaner for I brought my c300 in for initial service. All areas of service was completely correctly and on time I was greeted immediately and given a loaner for the day More

great service dwayne was great and i would highly recommend him for all your service needs. i dropped my car off in the morning and it was done by 2 pm. dwayne was great and i would highly recommend him for all your service needs. i dropped my car off in the morning and it was done by 2 pm. More

Great experience This is why we own a MB. Once out lease is up, we will heavily consider another if any suvs are within our budget. Service is impeccable. This is why we own a MB. Once out lease is up, we will heavily consider another if any suvs are within our budget. Service is impeccable. More

Fantastic I always have a wonderful experience especially working with Vivian! She makes the service experience very personalized and easy. I would recommend I always have a wonderful experience especially working with Vivian! She makes the service experience very personalized and easy. I would recommend her to anyone! More

Great service experience As always this service visit was terrific, I am always greeted within 30 seconds after I pull into the service bay. The greeter looks over my car & ta As always this service visit was terrific, I am always greeted within 30 seconds after I pull into the service bay. The greeter looks over my car & takes me to my service advisor, Vivian, who has always been a joy to deal with. She is knowledgeable, always pleasant and always listens to my issues or concerns, she gets the job taken care of correctly the first time. More

Truly Amazing!!! As always the initial online reservation is easy. From beginning to end the experience is a pleasure. Vivian explained and thoroughly reviewed all th As always the initial online reservation is easy. From beginning to end the experience is a pleasure. Vivian explained and thoroughly reviewed all the requested and completed work. Thank you Vivian!!. More

Unbelievable service My service advisor Vivian Keshagar is always cheerful, personable and incredibly professional. She is very thorough and always delivers an exceptional My service advisor Vivian Keshagar is always cheerful, personable and incredibly professional. She is very thorough and always delivers an exceptional customer experience, above and beyond what I expect More