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Mercedes-Benz of Massapequa - Service Center

Amityville, NY

4.5
650 Reviews

650 Reviews of Mercedes-Benz of Massapequa - Service Center

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January 29, 2017

Wonderful Service Lydia Calvacca is wonderful as she set me up with everyone that I need for my appointment. Pat also helped me with professionalism. Great amenities an More

by mtalavera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lydia Calvacca and Pat
January 27, 2017

Service Vivian is great! She is on top of the process from scheduling to delivery. Ans I was informed every step of the way. Could not be more pleased. More

by William Wheeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2017

Service of car Staff were good and very professional , they provided with loaner as promised. They have showed me their workmanship ,they made sure I'm happy with j More

by kazemiMB01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mazziotti
January 25, 2017

service Very customer service oriented, would not stop until all issues were resolved, left no stone unturned, to make sure that all systems were working per More

by RGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat C
January 24, 2017

GREAT SERVICE. J WAS VERY HELPFUL ! GREAT FAST AND FRIENDLY SERVICE. MY SERVICE WRITER J WAS VERY INFORMED AND HELPFUL tHE CAR WHEN COMPLETED WAS CLEAN AND I WAS NOTIFIED BY EMAIL THAT T More

by BABYLON729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J LITERRI
January 23, 2017

Great Service was everything I expected and some Vivian was courteous and efficient she knew her job everything was taken care of that I requested, Thank More

by Vorrtex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2017

Stress free and pleasant One of the tires of my car had a leak. I was seen on an emergency basis. Vivian Keshtgar, the service advisor took care of everything professionally a More

by Linda49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2017

Great Experience I brought my car in for service and the people were very helpful. I was able to get a loaner and have my car serviced on the same day that I called. More

by Elle S
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2017

Maintenace Dwayne McCrae is the only service advisor that I use. He truly provides an exceptional experience. Whenever I need maintenance, I specifically reque More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2017

Service Appointment The service that Pat delivered was exceptional! He was personable and took a genuine interest in delivering the quality experience that I was hoping f More

by Frank2616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Cassetta, Paul Marcello
Jan 13, 2017 -

Mercedes-Benz of Massapequa responded

Thank you Frank2616 for your kind words. We look forward to the next time we can be of service.

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