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Mercedes-Benz of Massapequa - Service Center

Amityville, NY

4.5
650 Reviews

650 Reviews of Mercedes-Benz of Massapequa - Service Center

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September 16, 2017

Very impressing Everyone is very friendly, welcoming and helpful. I know that my car is in good hands and no matter what I bring my car in for everyone is always maki More

by Barrientos,Sonia325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Katigbak, Lydia Calvacca and Peter
September 05, 2017

Thank goodness for the Tire Warranty! I called to make an appointment for yet another flat tire (thank you Long Island roads) and the dealership was very accommodating. They were able to g More

by mtall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Kitchens and Oliver Barreno
September 03, 2017

Thank you Frank Frank was swift and professional. He made my visit painless. He took care of everything including getting me a loaner when I wasn't sure I needed it. More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mazziotti
September 01, 2017

Service Great service and got a loaner which made things much easier. They were very friendly and explained everything that needed to be done. Made me Ware of More

by Fali89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
August 28, 2017

Great Service I would definitely recommend this dealership. I have always received excellent and courteous service, both from my sales rep George Murdoch and my ser More

by sp350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Kitchens
August 25, 2017

Effective Service Jay is awesome!! He listens and gives the options available. We were able to drop the car, get a loaner, get the problem fixed all within one day. More

by Fazeeda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
August 21, 2017

Service My sensor for tires kept going on - kept reading low tire I am very satisfied with my service fixed and thrilled with new tires and service More

by Mercedez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian
August 21, 2017

Great Service and Accommodations. I first dreaded the thought of a lengthy wait, but Bruce got my service done much quicker than first expected. He really made bringing my vehicle in More

by davidoff5705
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Kitchens
August 19, 2017

Bruce was exceptional! Bruce was phenomenal. Best service person I have ever dealt with. Courteous, polite, friendly, knowledgeable, service oriented and I can go on and on! More

by Tulay
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce
August 18, 2017

Extremely professional and respectful We have an amazing service advisor Vivian. She represents a team of people that perform at the highest level every single time we bring our car in for More

by demarco58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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