Mercedes-Benz of Massapequa - Service Center

Excellent Service dept is excellent. Jay is very professional and attentive to your needs. Keeps you informed during the repair process. Thanks for a smooth ser Service dept is excellent. Jay is very professional and attentive to your needs. Keeps you informed during the repair process. Thanks for a smooth service appointment More

Superior service by Vivian Keshcar Vivian consistently provides superior service. She is professional, knowledgeable, courteous & respectful. Her expert skills help me get the most out Vivian consistently provides superior service. She is professional, knowledgeable, courteous & respectful. Her expert skills help me get the most out of Mercedes of Massapequa. The most important word to remember in this response is the consistency the my experiences with Vivian. I can depend on her. More

Vivian is Amazing! Its always a good experience whenever I visit Mercedes of Massapequa. However, this time around I had the pleasure meeting with Viviane. She was so kn Its always a good experience whenever I visit Mercedes of Massapequa. However, this time around I had the pleasure meeting with Viviane. She was so knowledgeable, kinda and her customer service is top notch. Shes works hard for you and I have to say shes the absolute best! More

Excellent service Friendly atmosphere and wonderful service. Gave the loaner without a problem, very prompt and kept their word , car feels like new after service, will Friendly atmosphere and wonderful service. Gave the loaner without a problem, very prompt and kept their word , car feels like new after service, will recommend everyone without any reservation More

It was very good They were professional courteous and very responsive to all my needs. They are a pleasure to work with from the moment I pulled into service everybody They were professional courteous and very responsive to all my needs. They are a pleasure to work with from the moment I pulled into service everybody was very attentive. Kristina is very knowledgeable and kept me updated and responded back very quickly. More

Excellence Vivian Keshtgar is the best service agent that I have ever had. She cares so much about me and my car always. Thank you very much! Vivian Keshtgar is the best service agent that I have ever had. She cares so much about me and my car always. Thank you very much! More

Felt at home, friendly, professional! As soon as I meet Vivian I felt like I’ve known her for years. It was my first time dealing with the service department at Mercedes Benz of Massapequa As soon as I meet Vivian I felt like I’ve known her for years. It was my first time dealing with the service department at Mercedes Benz of Massapequa after leasing my car from them a month and a half ago. I was given a brand new loaner car when my car was being serviced. When I picked up my car it was clean and the process was smooth and stress free! More

Excellent service Vivian was extremely helpful and accommodating to my schedule . It was a pleasure dealing with her and the other members of the service staff . I will Vivian was extremely helpful and accommodating to my schedule . It was a pleasure dealing with her and the other members of the service staff . I will continue to use the dealership for service and new car purchase . More

Helpful Service representative Jay was my service rep ,this man went the extra mile for me mad sure every thing was done correct, with my ML350. Very nice guy thanks Jay Jay was my service rep ,this man went the extra mile for me mad sure every thing was done correct, with my ML350. Very nice guy thanks Jay More

Sam’s 2010 E350 Your service department staff is great, John McGuire is always helpful and when he’s not in Zach is just as helpful...keep these guys!! Your service department staff is great, John McGuire is always helpful and when he’s not in Zach is just as helpful...keep these guys!! More