Mercedes-Benz of Massapequa - Service Center

CLS550 Outstanding technicians, exceptional customer service (Vivian) very personable and knowledgeable with regards to Mercedes. Make you feel at home with Outstanding technicians, exceptional customer service (Vivian) very personable and knowledgeable with regards to Mercedes. Make you feel at home with the best advice how, when ,and what options there are available. I will recommend. More

Great service from the service department John McGuire provided phenomenal quality service. I look forward to continued patronage of your service department. Thank you for putting the customer John McGuire provided phenomenal quality service. I look forward to continued patronage of your service department. Thank you for putting the customer needs in first place. More

Excellent Service Consultant I frequent this Mercedes Dealer to maintenance & service my Mercedes & I have had such an exceptional experience every time I am fortunate enough to b I frequent this Mercedes Dealer to maintenance & service my Mercedes & I have had such an exceptional experience every time I am fortunate enough to be greeted by their Service Consultant Master Certified Fred Theobald! He always greets me with a smile & a positive attitude & goes above & beyond his job description to be sure every customer leaves there with a good experience & gets the job done in a timely manner with satisfying results! He is one of the main reasons I continue to use this dealership location & he is a definite asset to the Mercedes Benz Dealership! Thank you for employing such a dedicated & well trained individual & mostly for having him on the frontline! He is the first person you meet on your service appt. journey & sets the tone for your experience & he is excellent at what he does! More

True customer service It’s simple, Find more guys like John McGuire and you’ll always rank amongst the leaders in the industry. Hats off Massapequa Mercedes great job It’s simple, Find more guys like John McGuire and you’ll always rank amongst the leaders in the industry. Hats off Massapequa Mercedes great job More

Great Service! I had the greatest experience with bringing my car for service. Even more so because I had a great service advisor John Mcguire. I would highly recomm I had the greatest experience with bringing my car for service. Even more so because I had a great service advisor John Mcguire. I would highly recommend. More

"Excellent Service" Jay Lettieri. "Excellent Service" form first day to I came to this dealer . Excellent service from beginning to end. Excellent time line. Fast and painless. I was "Excellent Service" form first day to I came to this dealer . Excellent service from beginning to end. Excellent time line. Fast and painless. I was informed of all repairs and even had some small repairs looked at as a courtesy. More

Vivian the the greatest Vivian made the visit a great experience that made me paying so much money a lot easier than it was. Good services also, my My AMG GLE COUPE 63 is ru Vivian made the visit a great experience that made me paying so much money a lot easier than it was. Good services also, my My AMG GLE COUPE 63 is running like brand NEW More

The Best Service Experience Ever Absolutely love coming to this dealer for service. It’s also the same place I bought my car last year. You feel the professionalism and attentivenes Absolutely love coming to this dealer for service. It’s also the same place I bought my car last year. You feel the professionalism and attentiveness as soon as you arrive. Vivian made sure my experience was top notch and took great care to make sure I was informed along the way. I also love the dealers accommodations for those of us who might need to get work done on our laptops while we wait. More

Quality and Professional Service Vivian is a truly outstanding professional. From the initial greeting through the entire service experience. She offered a courtesy car and took the t Vivian is a truly outstanding professional. From the initial greeting through the entire service experience. She offered a courtesy car and took the time to listen and ensured I was comfortable while waiting for the service to complete. More

Excellent Service Excellent service from beginning to end. Excellent time line. Fast and painless. I was informed of all repairs and even had some small repairs looked Excellent service from beginning to end. Excellent time line. Fast and painless. I was informed of all repairs and even had some small repairs looked at as a courtesy. More