Mercedes-Benz of Massapequa - Service Center

The visit was fine, outside of showing up T 7Am for an appointment and not receiving and finishing up until after 8:30am. Started my day late, and work late. appointment and not receiving and finishing up until after 8:30am. Started my day late, and work late. More

Mercedes of Massapequa: Attentive, personalized and professional service from John Kunar! Went above and beyond expectations in his effort to repair and service my S550. Highly recommended. We plan professional service from John Kunar! Went above and beyond expectations in his effort to repair and service my S550. Highly recommended. We plan to purchase our next Mercedes-Benz from this dealership primarily due to our positive service experience. More

They were extremely punctual and professional and performed all this service work As promised. This was my 1st time using this dealership and I am extremely happy with my choice. performed all this service work As promised. This was my 1st time using this dealership and I am extremely happy with my choice. More

Speedy efficient service department Drove to the dealership without an appointment because my alarm system was chirping. I was taken in for diagnosis right away. A quick fix was made, Drove to the dealership without an appointment because my alarm system was chirping. I was taken in for diagnosis right away. A quick fix was made, they washed my car and sent me on my way within about an hour. Brendan was the service manager who arranged everything. We are very grateful for the excellent service and beautiful atmosphere of the service department. More

Brendan & the staff were great. My car service was performed quickly & efficiently. I would highly recommend Mercedes-Benz of Massapequa & will continue to go to this dealer for future services. performed quickly & efficiently. I would highly recommend Mercedes-Benz of Massapequa & will continue to go to this dealer for future services. More

Air Bags Vivian was a pleasure to work with and set me up with a loaner and took care of all the paper work in only a few minutes. Extremely helpful!! Nicol Vivian was a pleasure to work with and set me up with a loaner and took care of all the paper work in only a few minutes. Extremely helpful!! Nicole contacted me early the next morning and said my car was ready..... had me in and out of the service department in only a couple of minutes.. Great service by both More

Excellent I’m only going to you guys from now on Dwayne was real professional and took his timeout to hear all the details .i came from Brooklyn to check you gu I’m only going to you guys from now on Dwayne was real professional and took his timeout to hear all the details .i came from Brooklyn to check you guys out and I loved it ... More

I had bought in my sl500 for service repair.John was I had bought in my sl500 for service repair. John was very helpful and took care of me as a professional he called me after the Machanics looked over I had bought in my sl500 for service repair. John was very helpful and took care of me as a professional he called me after the Machanics looked over my car. he called me right away to explain in detail what the issue was and cost. definetly working with him in the future More

service center was on point with my appointment, sprinter technician was fast and knowledgeable, jay was very nice and answer all my questions and concern. technician was fast and knowledgeable, jay was very nice and answer all my questions and concern. More

Vivian Keshtgar, extraordinary excellent service. Vivian Keshtgar, my service mgr. reviewed my 350GLK 2015 car needs and supervised the work needed to perfection. All prices were reviewed and approved Vivian Keshtgar, my service mgr. reviewed my 350GLK 2015 car needs and supervised the work needed to perfection. All prices were reviewed and approved before the work was performed. Vivian went above and beyond what is expected by Mercedes Benz. She called to tell me she would pick up my loaner car that night so I wouldn’t have to drive it back to MB in Massapequa. What amazing consideration,thoughtfulness and generosity . She is the reason I have my car serviced at your site and maybe even buy my 6th Mercedes. More