Mercedes-Benz of Massapequa - Service Center

Best in Service needs I made an arrangement with John McGuire to have my C350 serviced and as usual he was prompt and covered all of the necessary needs and he also clearly I made an arrangement with John McGuire to have my C350 serviced and as usual he was prompt and covered all of the necessary needs and he also clearly communicated some additional repair work. John has always looked out for my best interest regarding all my vehicles. More

We’ve been a customer for many years. No matter what issues I’ve had in the past they always try to make it right. issues I’ve had in the past they always try to make it right. More

I call the service department for my s550 to check the battery and John was very nice to explain everything they change the battery so thank you very much for your services. battery and John was very nice to explain everything they change the battery so thank you very much for your services. More

Dwayne, service provider went above and beyond to help me. My appointment was punctual. He got me in and out due to my work schedule. If I needed a longer car, it was available. He explained in deta me. My appointment was punctual. He got me in and out due to my work schedule. If I needed a longer car, it was available. He explained in detail the service. More

tire fixed had a flat needed tire replaced on a sunday and they took me right away and my grandchildren had lunch while we waited great job thank you had a flat needed tire replaced on a sunday and they took me right away and my grandchildren had lunch while we waited great job thank you More

Want to recognize the professional service by Frank M. And Brendan. They were amazing, highly recommend MB of Massapequa. They kept me informed every step of the way during the time they had my car, and d And Brendan. They were amazing, highly recommend MB of Massapequa. They kept me informed every step of the way during the time they had my car, and discovered an issue that was not reported to them and repaired it under my warranty More

Excellent Service! The service department takes pride in keeping their customers satisfied! They always go above and beyond to make sure I am with the kids nd result, all the time! keeping their customers satisfied! They always go above and beyond to make sure I am with the kids nd result, all the time! More

Excellent service, my service manager Brendan was wonderful, he went out of his way to accommodate me. Repairs went well and I am very satisfied with Mercedes. The only reason I would consider leasi wonderful, he went out of his way to accommodate me. Repairs went well and I am very satisfied with Mercedes. The only reason I would consider leasing another Mercedes is because of the service department. Good Service sells cars. More

Great experience with Kwang Choi of Mercedes Massapequa. He was extremely professional and polite and the service was completed in a timely manner. Highly recommend working with him as your ser Massapequa. He was extremely professional and polite and the service was completed in a timely manner. Highly recommend working with him as your service representative. More

Vivian and Mike were fantastic. I broke down on 110 in Melville. I didn’t know what to do as I have never broken down before. I called MB and Vivian took care of everything. She got the tow. Had a loaner Melville. I didn’t know what to do as I have never broken down before. I called MB and Vivian took care of everything. She got the tow. Had a loaner waiting for me and had Mike M look at my car right away. It was ready the next day. I couldn’t ask for better service, and I work at a dealership. They are both wonderful More