Mercedes-Benz of Massapequa - Service Center

The Service department was so wonderful during the quarantine period. Lydia who answered my call helped coordinate my service appointment from picking up my car and leaving a loaner sanitized.. the ge quarantine period. Lydia who answered my call helped coordinate my service appointment from picking up my car and leaving a loaner sanitized.. the gentleman wore gloves and mask and kept the proper distance. Duane my service associate was professional and kind and took care of everything needed and returned my car promptly. Massapequa Mercedes made my experience stress free. Thank you More

Very good service! The people there are very friendly despite the corona-virus! The service was very quick. I got a very good discount. I definitely recommend this! despite the corona-virus! The service was very quick. I got a very good discount. I definitely recommend this! More

This is the finest auto dealership I’ve ever experienced. Every aspect is well organized, customer oriented and top notch. The service department is extremely well run. Every aspect is well organized, customer oriented and top notch. The service department is extremely well run. More

great service I had an appointment for service and i was met promptly by Victoria and Robin who were very friendly and asked me of what i needed done ,in 5 min i le I had an appointment for service and i was met promptly by Victoria and Robin who were very friendly and asked me of what i needed done ,in 5 min i left happy with a which i had arranged and 2 days later my car was ready for pickup,and it looked beautiful,Robin is great .thanks again guys .see you soon More

I needed the service A done on my car and unfortunately we are in the middle of a pandemic. but Mercedes of Massapequa were very cleanly everyone wore masks and gloves every car was sanitized I felt very we are in the middle of a pandemic. but Mercedes of Massapequa were very cleanly everyone wore masks and gloves every car was sanitized I felt very safe. Excellent experience all around also they were incredibly friendly as always. More

Excellent service. Very accommodating and responsive even with all that is going on. Vivian K. is a consummate professional and is wonderful! Thank you MB with all that is going on. Vivian K. is a consummate professional and is wonderful! Thank you MB More

I always found this dealership to be very nice. I went in for an inspection and had my car finished and washed in one hour. The gentleman Ken who greeted me when I arrived was extremely helpful. for an inspection and had my car finished and washed in one hour. The gentleman Ken who greeted me when I arrived was extremely helpful. More

My experience was great. I dropped off my car for service was given a nice loaner vehicle. Victoria was so nice and kept me advised of process. Vehicle was ready same day, even with short staff due to Covid was given a nice loaner vehicle. Victoria was so nice and kept me advised of process. Vehicle was ready same day, even with short staff due to Covid 19. Would definitely return for service needs. More

Ms. Vivian was a very understanding and smart service advisor . she has a great personality and awsome atittude . my vehicle was finished on time as promised.. thanks advisor . she has a great personality and awsome atittude . my vehicle was finished on time as promised.. thanks More

This dealership gave us the red carpet service when I called them to service my car! Dwayne went out of his way to help me out with servicing my car!!! He was absolutely great!!! I highly recommend the called them to service my car! Dwayne went out of his way to help me out with servicing my car!!! He was absolutely great!!! I highly recommend them !!! More