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Mercedes-Benz of Massapequa - Service Center

Amityville, NY

4.2
652 Reviews

652 Reviews of Mercedes-Benz of Massapequa - Service Center

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April 18, 2021

Every time I bring my Cla-250 to the service Dept, I always get a first class service with Dwayne and the service team. He explains to me what needs to be done with my car. He takes care of everything I More

by Lourdes Fider
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

Never disappoints. Handles the issue in a timely manner Never disappoints. Handles the issues in a timely manner Never disappoints Handles the issues in a timely manner More

by kbenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2021

At first it was rough but they redeemed themselves. Any problem I had they took care of. Paul and jay did a great job!! Awesome. More

by desmond.pickens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lettieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
April 12, 2021

It was quick And staff courteu s and helpful l nice and free cleaning car I wish they return good breakfast I misses that or good experience on weekends More

by Cesar.fortes
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2021

My service was great! They did a oil change only. I waited for my car , it took about 2 hours. They also told me what I should do next visit. More

by Kathleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2021

I like this Dealer because they are responsive to my needs as a business owner and realize that we need our vehicles attended to quickly. More

by sal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lettieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2021

Came to here many times already. Very friendly stuffs, easy to book, easy to talk, Victoria made the experience very smooth. Thank you and 100% recommended. More

by royren1201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Khaimov
April 09, 2021

Vivian is always amazing. Mercedes Benz of Massapequa is the only Mercedes dealership I will bring my car to for service as it is always a pleasant experience More

by brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

I have been going to Mercedes Benz Of Massapequa for a I have been going to Mercedes Benz Of Massapequa for a number of years now Vivian has been excellent as my service representative thank you Vivian More

by charliet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

Mercedes of Massapequa took care of my service needs in a timely borough and professional manner. And when I needed my vehicle for a weekend trip, they expedited repairs and got the job done thanks to Caesa More

by Mreid210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caesar our mechanic was professional and thorough! Thank you Caesar!
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