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Mercedes-Benz of Massapequa - Service Center

Amityville, NY

4.5
650 Reviews

650 Reviews of Mercedes-Benz of Massapequa - Service Center

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January 28, 2022

Very good patient man. He’s he’s just excellent at his skill. I am happy and satisfied More

by Nisanovdayan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lettieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Lettieri
January 28, 2022

went for service after i hit a pothole and got a flat tire. Thankfully i purchased the wheel and tire package. The staff was extremely courteous and had repaired 2 bent rims and replaced a blown out t More

by cfellini00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Lettieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Kitchens
January 27, 2022

My service rep is knowledgeable, heDiscovered the My service rep is knowledgeable, he Discovered the problem and took care of it immediately. More

by azamel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwang Choi.
January 27, 2022

Very Helpful fast and friendly environment got me in abs out as fast as they could with no problems at all More

by siboiii3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Graf
January 25, 2022

I have to say Jay lettreri was a great service adviser he took care of my problem and our vehicle was returned in a very reasonable time. More

by brubri1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lettieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2022

Impossible to get through to service and the many texts they send that are meant to serve as communication tools have never responded to. However, once there service is good. More

by Burraj69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Gilley
January 22, 2022

Service dept was great , very easy quick process dwayne helped us to drop off car and get loaner , Vivian helped me to pick up car both extremely nice & professional More

by gvandenburg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2022

Vivian is awesome, always professional, courteous and helpful. 6 stars!!!! Knows her stuff and how to get it done, makes it seem effortless. More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2022

Service staff are very polite and helpful. I glad I choose this location for buy and service . Thanks More

by NAvjotjosan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Graf
January 22, 2022

The service was performed on time. My advisor was exceptional and caring . I am satisfied with visit. More

by Mgue2257
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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