Mercedes-Benz of Massapequa

Joe Bonavise was an exceptional salesmen who spent as much time as needed with me. I also spent time with Paul & Mark who resolved some online problems with Mercedes me... I eventually met with the fin much time as needed with me. I also spent time with Paul & Mark who resolved some online problems with Mercedes me... I eventually met with the finance manger Brandy who wrapped things up in a quick and professional manner..Well done Amityville Mercedes... R.CDimig More

The moment I walked in the dealership, I felt welcomed, my assigned sales advisor Amanda is awesome, she made everything so effortless and easy. My entire experience was awesome!!! Thanks for making my pur my assigned sales advisor Amanda is awesome, she made everything so effortless and easy. My entire experience was awesome!!! Thanks for making my purchase so easy and stress free…. More

Because of Julia in the service department I would only buy at this dealership. If she left I would follow her to what ever dealership she was. She treats my car like it’s her own. buy at this dealership. If she left I would follow her to what ever dealership she was. She treats my car like it’s her own. More

We just picked up our second vehicle from Vish and the experience was better than the first time. Everything was very organized and every question that was asked had real answers. When the vehicle was del experience was better than the first time. Everything was very organized and every question that was asked had real answers. When the vehicle was delivered ever last deal was reviewed without rushing to make sure that all of the vehicles capabilities were covered. The financial end was just as flawless and smooth. After delivery Vish checked in to make sure that we were completely satisfied which is an understatement. There is no doubt of the quality and attention given rates top honors. More

Thank you Ness and entire team for making this experience one I will never forget . one I will never forget . More

It is with great dissatisfaction and frustration that I am contacting you this morning. I am a Mercedes owner and potential new customer until I came to your Amityville location yesterday. I made an appoin am contacting you this morning. I am a Mercedes owner and potential new customer until I came to your Amityville location yesterday. I made an appointment for an oil change and literally left sick. I will be as brief as possible and list my experience yesterday: There were several cars revving their engines INSIDE the showroom without proper ventilation. This went on for over an hour (I have video). Who thought it would be a good idea to run cars inside? The fumes and poisonous gases were so sickening that the customers (including myself) in the service area couldn’t stand the smell anymore and tried to go outside for fresh air. I would think running cars for an extended period of time indoors with people around would be against the law, but I will look into that later. As mentioned we went outside to try to get fresh air only to be bombarded with people smoking pot in the parking lot. So after being stricken with the fumes INSIDE and pot OUTSIDE, I went to the back of the building to try and get fresh air because I was starting to get a bad headache from the smell. As I went to the back of the building I watched an employee drying a car with one had while he played with his phone. He wasn’t even looking at the car because his phone was more important. My oil change took approximately 2 hours, which surprises me since I made an appointment ahead of time because my time is just as valuable as yours. During my wait time I watched 4 unsupervised kids playing inside the showroom cars. This included wrestling in the car, popping the trunk and hood, crawling under the cars and playing tag around the cars. As someone that appreciates a nice car, I finally contacted an employee to let them know that these children were potentially damaging these cars. I know employees saw this happening because I watched these children use your cars as a playground for 15 minutes at which time many employees passed before I said something. When my car was finally finished and happy to get out of there only to have to come back because my hood was not closed properly. Besides feeling sick with a headache I left with many questions; but my biggest questions are: Who made the decision and thought it would be a safe situation for both your customers and employees to rev engines inside a facility without proper ventilation? Who allowed people to smoke pot in your parking lot at a public facility? My takeaway from leaving your showroom (optics): Your dealership does not care about their employees, customers or cars No one had the common sense to supervise the event safely 3. This dealership does not care about a positive customer experience As a side note, Mateo was very pleasant and apologized for the unfortunate circumstances that I had to endure. I would be happy to discuss this further if anyone cares to. More

Erick Batista was very professional from start to finish. He has great knowledge of all of the vehicles, and was honest about the process of purchasing a new vehicle. I would definitely recommend him to fami He has great knowledge of all of the vehicles, and was honest about the process of purchasing a new vehicle. I would definitely recommend him to family and friends. I can honestly say that Erick was the main reason why I purchased my new vehicle from Mercedes’ of Massapequa. More

The sales people were very professional and knowledgeable. Amanda put a great deal of effort into making sure the experience was a positive one. From the greeting upon entering the showroom unt knowledgeable. Amanda put a great deal of effort into making sure the experience was a positive one. From the greeting upon entering the showroom until I exited with my vehicle, the entire team was friendly and helpful. More

Bill Kraft was an excellent sales person. No pressure but very effective. Great customer service. very effective. Great customer service. More

Everyone is friendly ,accommodating with a fast and excellent top of the line service.Highly recommended .to everyone . excellent top of the line service.Highly recommended .to everyone . More