Mercedes-Benz of Massapequa

The service here was amazing. I had the pleasure of working with Erick Batista, he was very easy to deal with and I felt he was interested in my wants and needs, not just his to s I had the pleasure of working with Erick Batista, he was very easy to deal with and I felt he was interested in my wants and needs, not just his to sell a car. I highly recommend him. Thank you for the wonderful experience. I love my car. More

My sales rep, William West, was excellent. Thorough, reliable, clear. The person who walked me through the systems was also excellent. Thorough, reliable, clear. The person who walked me through the systems was also excellent. More

Had a wonderful experience with MB of Massapequa. Noah is an excellent sales representative. Very knowledgeable and professional. I didn’t feel rushed or pressured into buying a car. He gave me all t Noah is an excellent sales representative. Very knowledgeable and professional. I didn’t feel rushed or pressured into buying a car. He gave me all the information and allowed me to make my own decision. I adore the car. I have to thank Brandy for getting me a great interest rate and also Paul Napper for giving me a great lesson on how to use the car. I felt at home there in a very relaxing atmosphere. I’m definitely going back for my services and I’ll definitely recommend You to my family and friends. More

Kwang Choi is excellent and patient. All the work was clearly explained and I was given advice on items that needed to be done. When I deal with Kwang it's like dealing with a friend , All the work was clearly explained and I was given advice on items that needed to be done. When I deal with Kwang it's like dealing with a friend , for me that's something new and it makes me comfortable. More

Not crowded many salesmen to help. I didn't feel rushed. My salesman William Mecca took his time and was great. He got me discounts and worked the numbers to where I wanted to be mont I didn't feel rushed. My salesman William Mecca took his time and was great. He got me discounts and worked the numbers to where I wanted to be monthly. I have officially crossed over to Mercedes after having 4 BMWs. My service experience was exceptional as well. The Rockville Center service center is literally 3 minutes away from my home, yet I choose to go to Massapequa Mercedes-Benz. DWAYNE McCRAE is the best advisor. More

The attendees are extremely friendly and respectful. I have been to almost all the service centers in the greater New York area. That includes Silver Star, MB of BK, MB of Rockville, Helms Bros, MB of M I have been to almost all the service centers in the greater New York area. That includes Silver Star, MB of BK, MB of Rockville, Helms Bros, MB of Manhattan. None of them have come close to this service center. Especially because of Vivian Keshtgar. She is the crown jewel of that location. If you need someone who actually cares about your needs she is the one. Very determined to find the problem and solution. She has a lot of experience and I got really lucky to have the opportunity to coordinate all my repairs through her. I live in Brooklyn and drive all the way to Massapequa to take my car to her and her team. She should be a manager not the position she’s currently in now. They have great availability and are able to get to your car sooner than other service centers. Thank you for everything Vivian. More

Everyone I interacted with was incredible! They made this process so easy! I love my new car! They made this process so easy! I love my new car! More

After many years coming at Mercedes-Benz in Massapequa, Matteo is one of the best examples of what Customer Service should be. Due to my experiences of providing great customer service, Matteo has gone abo Matteo is one of the best examples of what Customer Service should be. Due to my experiences of providing great customer service, Matteo has gone above and beyond to make me feel like family and I am welcome. I was about to move one to another Mercedez Benz place, and Matteo proved me wrong and showed me that there are still people who can service you with patient. This place should be proud to have him on their Team and I will definitely recommend anyone to go there. Thank you so much Matteo, keep up this amazing job.. More

Amanda is one of the best car sales person I have ever met. Professional and excellent at what she does. Plus she will give you the best deal. met. Professional and excellent at what she does. Plus she will give you the best deal. More