Mercedes-Benz of Massapequa

I love this dealership's service department. I have been with them since 2008. I am a loyal Merceders-Benz customer. Dwayne McCrae is my service person. Very professional, honest and accommo I have been with them since 2008. I am a loyal Merceders-Benz customer. Dwayne McCrae is my service person. Very professional, honest and accommodating. I am disabled and he is very accommodating to my disabilities. He makes sure the car is serviced correct and checks everything. He crosses the T's and dots all the I's for me. He is very kind and responsive. I live out East and the other dealerships have not been so nice to me, regarding my disability and they also have charged me for tires that should have been pro-rated. If you want a good service go to Massapequa and ask for Dwayne McCrae! More

I had most wonderful experience buying a car. Michael Lebhar the salesman was most helpful. All what I was promised was given and more. I never felt so comfortable buying a car. I would trust Mer Michael Lebhar the salesman was most helpful. All what I was promised was given and more. I never felt so comfortable buying a car. I would trust Mercedes of Massapequa totally! Dolores pater explained to the details all my financial and all of my paperwork was done fast and reliable, thank you Matt and everybody in Mercedes of Massapequa More

I was very impressed with both MB of Massapequa and Fritz Jean. The process could not have been more simple than Fritz made it. Dealing with him is always a pleasure. I look forward to continuing our profess Jean. The process could not have been more simple than Fritz made it. Dealing with him is always a pleasure. I look forward to continuing our professional relationship. More

I have purchased and serviced numerous MB’s at this dealership for over 10 years. My experience has always been impeccable. In particular, Vivian Keshtgar has been awesome. She’s extremely knowledgeabl dealership for over 10 years. My experience has always been impeccable. In particular, Vivian Keshtgar has been awesome. She’s extremely knowledgeable and very professional. She’s a pleasure to work with as well. Would definitely recommend this dealership and particularly Vivian without any hesitation. More

What an incredibly WONDERFUL and POSTIVE A+++ experience I had at Mercedes-Benz of Massapequa and I truly owe it all to your sales professional Erick Batista. Car shopping can be extremely stressful and s I had at Mercedes-Benz of Massapequa and I truly owe it all to your sales professional Erick Batista. Car shopping can be extremely stressful and sometimes car dealerships have bad reputations for playing games and gimmicks. Your dealership was absolutely wonderful and took away all of my anxiety and stress of buying a car. From the beginning, I inquired about a car. Erick was extremely kind, knowledgeable, professional and truly an MB expert. It’s clear he is very good at what he does. He made the buying process seamless he is very skilled in sales without making you feel pressured. He provided me with multiple options, models etc. based on the needs I expressed and explained to me the differences and benefits of both. He even got two cars I was debating from your sister BMW dealership in Freeport which I knew took a lot of time and effort and I could never thank him enough for. He truly catered to me which I couldn’t appreciate more as I understand he’s extremely busy with other clients. He was so respectful of my time, punctual, honest , smart the list just goes on and on. I was in your dealership Wednesday, out the door today all because of Erick and believe me if yesterday wasn’t a holiday I would’ve gotten it within a day. I felt so comfortable and rest assured because of Erick. I can confidently say I will never drive anything but a MB ever again. Lastly, I would like to thank your other professional Erick for going over the car inside and out and being extremely thorough. I appreciated the beautiful bow and sign. All of your little details made me feel valued and appreciated. Thank you thank you thank you. You have gained a lifelong customer !!!! I feel so blessed to be apart of the MB Massapequa family!! God bless all of you!!! If you have any other questions or if there’s any other places I can post this review or provide communication on your impeccable dealership ( corporate etc. ) please let me know who to contact I would be more than happy to. Have a beautiful and blessed holiday season More

Just purchased our e450. Noah was knowledgeable, patient, and very responsive. He helped us find the perfect car! Noah was knowledgeable, patient, and very responsive. He helped us find the perfect car! More

Fifth Benz purchase in the last 2 years from Massapequa. Nelson took care of everything as usual. Best around. Will be back for a G Wagon soon Nelson took care of everything as usual. Best around. Will be back for a G Wagon soon More

Charles (Charlie) Graf is a professional, knowledgeable, and courteous. He was very busy, and allowed me to bring my car without an appointment. Upon arrival the receiving team at the bay was informed Charl and courteous. He was very busy, and allowed me to bring my car without an appointment. Upon arrival the receiving team at the bay was informed Charlie was the representative in charge, they led me to a waiting area. A female housekeeper helped me make a cup of hot cocoa. Soon Charlie came to say Hello, listened to my concerns, researched the problem with the technician, and informed me the repair was covered under the warranty! Charlie ensured a loaner was available to facilitate my needs. I appreciate Charlie and his team. More