Mercedes-Benz of Massapequa

It is always a pleasure and a welcome surprise when a salesperson is in tune with a client and realizes a live prospect is sitting in front of them. Most just go through the motions, not actually taking salesperson is in tune with a client and realizes a live prospect is sitting in front of them. Most just go through the motions, not actually taking the time, nor having the skill, to truly work with clients. Tod is one such salesperson. Experienced, professional and earnest, Tod understood what I was looking for, and did not try to move me in a different (or more expensive) direction. The buying experience was one of the best I have had in over 25 years of purchasing cars. Never adversarial, but fully consultative, the process and procedure was smooth, enjoyable(!) and professional. I fully recommend Tod - everyone will be a winner. More

I had a great experience with this dealership and with Tod. Tod was extremely helpful and accommodating. Overall, employees are the dealership were friendly and I found the leasing process to be easy and Tod. Tod was extremely helpful and accommodating. Overall, employees are the dealership were friendly and I found the leasing process to be easy and hassel-free. I would definitely recommend this dealership and Tod and I look forward to working with them again. More

Tod was a pleasure to work with while leasing my new car. Tod went above and beyond any salesperson. Tod made the process of returning a car and leasing my new Mercedes very smooth. Looking forward to leasi Tod went above and beyond any salesperson. Tod made the process of returning a car and leasing my new Mercedes very smooth. Looking forward to leasing again from Tod. Best price,service and salesperson!!! More

FROM BEGINNING TO END THIS DEALERSHIP SHOWED US COURTESY, FRIENDLINESS AND DEDICATION TO MAKING A SALE AT THE PRICE WE REQUIRED. THEY VALUED OUR BUSINESS ON A PERSONAL LEVEL AND MADE US FEEL COMFORTABLE AND FRIENDLINESS AND DEDICATION TO MAKING A SALE AT THE PRICE WE REQUIRED. THEY VALUED OUR BUSINESS ON A PERSONAL LEVEL AND MADE US FEEL COMFORTABLE AND CONFIDENT WITH OUR PURCHASE AND TRADE. WE FELT APPRECIATED. More

I leased a new 2011 C300 for the first time last week and Matthew was my salesman but Kevin the manager assisted with the sale. They both were very friendly, helpful and eager to please me and get me in the Matthew was my salesman but Kevin the manager assisted with the sale. They both were very friendly, helpful and eager to please me and get me in the vehicle of my choice. They took the time to answer all my questions and addressed my every concern. I will definitely like to have them on my side when i go back for my second lease with Mercedes. More

Mercedes of massepeque was great to deal with , i went with my 06 sprinter van to trade in and buy a new one , Edvin courtously showed me their new vans in stock while they appraised my old one , he e with my 06 sprinter van to trade in and buy a new one , Edvin courtously showed me their new vans in stock while they appraised my old one , he explained all the technicals about the new van and warranties, overall they were very straight and easy to deal with , i would highly reccomend them More

Great Experience! Everyone in the dealership was very welcoming and friendly. My husband and I were very happy with everything. Peter did everything he could to meet our numbers and we walked out of the welcoming and friendly. My husband and I were very happy with everything. Peter did everything he could to meet our numbers and we walked out of there with the car and the payments we were comfortable with. Greg was great crunching numbers and explaining details. Both gentlemen were professional, and friendly, and very accommodating. This is the 4th car in the past 6 months that my family has purchased/leased from this dealership, it is clear that it shows something about the service and experience:) More

THE MOMENT YOU DRIVE UP TO THE SERVICE AREA YOU SEE THE DIFFERENCE, AND ONCE YOU WALK INTO THE WAITING AREA YOU ARE GREETED PROFFESIONALLY AND WITH RESPECT.THEN THEY ASK YOU WHAT'S GOING ON WITH THE CAR AN DIFFERENCE, AND ONCE YOU WALK INTO THE WAITING AREA YOU ARE GREETED PROFFESIONALLY AND WITH RESPECT.THEN THEY ASK YOU WHAT'S GOING ON WITH THE CAR AND THEY ACTUALLY LISTEN TO YOU!!! THEY TAKE NOTES AND REPEAT TO YOU WHAT YOU SAID AND HOW THEY ARE GOING TO FIX IT. THEY ARE THE BEST. THEY ADVISE YOU ON OTHER ITEMS THAT ARE GOING TO BE FIXED BUT WITHOUT PUSHING YOU INTO A CORNER. THEY RESPECT YOUR DECISION AND NO PRESURE, NO HASSEL. FROM BIGINING TO END THEY ARE VERY PROFFESIONAL AND KEEP YOU INFORMED OF WHAT'S GOING ON. BETTER YET THEY ASK YOU WHAT DO YOU WANT TO DO AND HOW YOU WANT IT DONE, YOU ARE IN CONTROL 100% OF WHATS BEING FIXED! ALSO THEY HAVE CERTIFIED TECHNICIANS WORKING ON YOUR CAR AND BELIEVE ME THEY KNOW WHAT THEY ARE DOING. THEY KNOW THE CARS INSIDE AND OUT, AND DID I MENTION THEY LISTEN TO YOU WHEN YOU TALK TO THEM ABOUT YOUR CONCERNS WITH THE CAR!!! AHHH LET'S NOT FORGET THE MERCEDES BENZ CERTIFIED TECHNICIANS WHO WE DON'T SEE BUT NEVER THE LESS DO A GREAT JOB ALL THE TIME. THANK YOU TARA AND KRISTIN YOU ARE THE BEST!!!! More

Excellent service...professional/courteous staff...would highly recommend Todd and Mercedes of Massapequa to anyone looking for a new Mercedes...Have leased several cars from different dealers and Mercedes highly recommend Todd and Mercedes of Massapequa to anyone looking for a new Mercedes...Have leased several cars from different dealers and Mercedes of Massapequa is by far the best dealer I have ever dealt with. More

I was shopping for an SUV and the decision came down to the BMW X3 and the MB GLK 350. I went to MB- Massapequa and met Jose Collado. He was very professional and accomodating. He was able to locate the the BMW X3 and the MB GLK 350. I went to MB- Massapequa and met Jose Collado. He was very professional and accomodating. He was able to locate the vehicle that I wanted quickly and the negotiations were realatively painless. I would highly recommend this dealership and Jose Collado in particular. I am looking forward to a mutually benefically relationship with Mercedes-Benz of Massapequa. Thank you. More