Mercedes-Benz of Massapequa

Fantastic service. Tod is amazing, he made the whole process painless. A very diligent, respectful and kind man. I look forward to doing business with him again. process painless. A very diligent, respectful and kind man. I look forward to doing business with him again. More

In November 2010, I went to MB of Massapequa to look at the C-Class, as well as the Convertibles. The salesperson at that time whose name I do not recall (a very young guy)told me that the new version of t the C-Class, as well as the Convertibles. The salesperson at that time whose name I do not recall (a very young guy)told me that the new version of the convertible was not yet in but took my name and number and would call me immediately. Well, needless to say, he never did. Foolishly, in June, I returned to MB of Msssapequa. I had made a decision that I wanted the 2011 C-Class Sport. It was that time that I met with Tod Foster. I met with Tod, a pleasant, humorous gentleman who explained the car to me. Although knowledgeable, when I asked about a knee airbag he seemed perplexed and told me the car does not have one. (THE CAR DOES on the driver's side!) He also let me drive his own c-class. We spoke about the options that I was looking for and the overall price of the car. He came back a few minutes later with a printout of monthly payments. When I stated that they were too high, it was then that all headed south. He asked me to wait a minute and then brough over MIKE, who I believe was the Manager or Assistant Manager. In a few words Mike basically dismissed me stating, "that is what the prices are, we cannot do anything else." I walked out vowing to never again return there since I had 2 bad experiences BUT to obtain my MB! Well, I went to LAKEVIEW in Rockville Centre. I was treated professionally, with courtesy and they let me know that they would not lose a customer over price. I now have my new vehicle with a MUCH LOWER price than was given by Massapequa. More

Wonderful buying and service experience. They were friendly, courteous, and very knowledge. The car was tailored for my needs at an excellent price. I would definitely recommend this dealership. friendly, courteous, and very knowledge. The car was tailored for my needs at an excellent price. I would definitely recommend this dealership. More

Loyal to customers, professional, caring and true to there word. Very pleased and will be a repeat custmer!!!!! The service was terrific and my husband and I were very pleased with the way we were tre there word. Very pleased and will be a repeat custmer!!!!! The service was terrific and my husband and I were very pleased with the way we were treated from beginning to end. More

I spent $86K on a new CLS 550 and absolutely love the car - until I would run over a pothole or a pebble. The rims are so soft that the tires blow out all the time and the rims bend. I purchased tire and r - until I would run over a pothole or a pebble. The rims are so soft that the tires blow out all the time and the rims bend. I purchased tire and rim insurance from this dealer and they have never honored the insurance. They find ways out of honoring the insurance (the tire holds air even though you cannot drive it). Then I s/w a different mercedes person who informed me that this dealer sold me after market rims with the BM logo! Amazing! They have not tried to help in any way. They had two service managers who committed to helping and to replacing the rims, but both were fired before they honored their word and the owners didn't back them up. All in all, I would never deal with this dealer again! The worst! More

My salesperson Tod Foster was excellent. Mr. Foster explained everything before I purchased the car. Mr. Foster was friendly, helpful & not overly aggressive. After I purchased the car, Mr. Foster cont explained everything before I purchased the car. Mr. Foster was friendly, helpful & not overly aggressive. After I purchased the car, Mr. Foster continued to explain everything about my new vehicle. I would definitely recommend the dealership & Mr. Foster to my friends & relatives. More

my visit and purchase was a great experiance,anthony was pleasant,helpful and friendly.he showed me the perfect car.thank you for everything.mercedes of massapequa rocks pleasant,helpful and friendly.he showed me the perfect car.thank you for everything.mercedes of massapequa rocks More

My experience with Massapequa Mercedes-Benz could not have been better. Tod is knowledgeable and professional. The quality of the pre-owned vehicle inventory was fantastic. I highly recommend adding t have been better. Tod is knowledgeable and professional. The quality of the pre-owned vehicle inventory was fantastic. I highly recommend adding this dealership to a shopping list as a "must visit". Ask for Tod. If he's not available, wait for him. More

My salesman was extremely friendly. He had a great sense of humor. I found out what that dealership did for the customer. Tod asked me what I was looking for and what I liked . I got to look at and sit in of humor. I found out what that dealership did for the customer. Tod asked me what I was looking for and what I liked . I got to look at and sit in several cars. I got to test drive a car as well.He also showed me around the dealership to see what the company had such as the customer lounge area, the parts department, the boutique,etc. He made me feel comfortable and welcomed. More

I had tried another dealer closer to my home and found that Mercedes of Massapequa actually gave me a newer car with less mileage( more warranty) than the other dealer and they just kept on producing. Ex that Mercedes of Massapequa actually gave me a newer car with less mileage( more warranty) than the other dealer and they just kept on producing. Excellent job guys , i will definately reccomend others to this dealer and i know i will be back to buy another mercedes from them. More