Mercedes-Benz of Massapequa

Hank was such a pleasure to work with and was so helpful throughout the buying process. I began at Mercedes of Rockville Centre because they were closer, but the sales people there were rude and it was a ve throughout the buying process. I began at Mercedes of Rockville Centre because they were closer, but the sales people there were rude and it was a very high pressure environment. Couldn't be happier with the decision to drive the few extra miles and go to a dealership that was welcoming, helpful, and genuinely interested in getting me a great deal for the car I wanted. I highly recommend Mercedes of Massapequa and Hank in particular. I'm looking forward to many more years of working with him. More

all i can say is an amazing experience from beginning to end. briefly it all started with an internet form i filled out and the quick response from robin duquette. she made me feel valued and pointed me in end. briefly it all started with an internet form i filled out and the quick response from robin duquette. she made me feel valued and pointed me in the right direction. within a few conversations with robin i finally felt like this was going to be the "mercedes benz" experience i was looking for. she set me up with a preferred cutomer id number and a salesperson to deal with and scheduled my appointment for me. from there edvin bilali and kevin crandon took over and made my dreams come true and got me into a beautiful C63 AMG that same day, the car of my dreams. edvin was an informative staight forward and professional sales person. he explained everything to me and made it very easy to understand and trust what i was getting was a great deal. kevin then made all the numbers from my trade in to purchase work and made it possible to drive home that same day with the car i was looking for. this is my second mercedes benz and definitely not my last. im looking forward to continuing my valued relationship with mercedes benz of massapequa. my only regret is that i did'nt buy my first mercedes from massapequa! i would and already did recommend mercedes benz of massapequa to a friend!! More

Tod was extremely helpful, caring, attentive, responsible, and friendly. He was determined to find me a perfect car and supportive in handling an urgent matter due to Hurricane Sandy damage. responsible, and friendly. He was determined to find me a perfect car and supportive in handling an urgent matter due to Hurricane Sandy damage. More

Love my new 2013 C350! Tod was very helpful and worked hard to get me into the car I wanted! He was very efficient and everything was done so fast to get me driving. Fabulous! hard to get me into the car I wanted! He was very efficient and everything was done so fast to get me driving. Fabulous! More

In trying to resolve a lease return with Tod. I have literally called him over a dozen times and have received nothing but empty promises, I think he returned just one call and if I didn't keep calling, literally called him over a dozen times and have received nothing but empty promises, I think he returned just one call and if I didn't keep calling, I would probably never hear from him at all. The car was returned back in April, here we are in November, and there is still no resolution. How disappointing. More

We couldn't be happier with our experience at Mercedes-Benz of Massapequa and a large part of that had to do with Chris. He immediately made us feel welcomed, is incredibly knowledgeable, and rea Mercedes-Benz of Massapequa and a large part of that had to do with Chris. He immediately made us feel welcomed, is incredibly knowledgeable, and really went the extra mile to find us a car we wanted. We could tell that he was really busy, but he still made us feel like we were the only customer at the dealership. We never felt pressured and never expected buying a car to be so easy. Of course we attribute this to Chris. This experience had solidified us as a Mercedes Benz family and will definitely be back! More

I looked online for this car and spoke with Chris. He was so extremely polite and friendly and knowledgeable that i drove 2 hours from Connecticut to NY to pick up the car. He was well dressed, well spok so extremely polite and friendly and knowledgeable that i drove 2 hours from Connecticut to NY to pick up the car. He was well dressed, well spoken and extremely helpful. He spent half an hour explaining all the features of the car and then got me to the finance manager asap. Heck he even found me batteries for my old car keys. I would highly recommend this dealership and especially this dealer Thank you again Chris \ \SONNY More

Tod was the most knowledgable salesperson I ever worked with. He made the purchssing experience a please. I have another lease coming due in the next 7 months and I hope to work with Tod. with. He made the purchssing experience a please. I have another lease coming due in the next 7 months and I hope to work with Tod. More

I bought a certified 2009 ML350 from Chris and couldn't be happier with the experience. The price was very competitive - enough for me to fly from DC for it - and Chris still worked with me to get a deal o be happier with the experience. The price was very competitive - enough for me to fly from DC for it - and Chris still worked with me to get a deal on the extended warranty. Chris personally picked me up from the airport on a Saturday morning. He disclosed a couple very minor imperfections early in the process and had their service team address them AFTER we settled on price. The car looks and runs great, and Chris was a pleasure to deal with. More

Tod was great! He helped me and answered all my questions. He provided unbiased suggestions and knowledge. He made the whole process easy and stress-free! Strongly recommend this place! They ar questions. He provided unbiased suggestions and knowledge. He made the whole process easy and stress-free! Strongly recommend this place! They are honest and sincere. More